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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour and visited South Africa rated Generali Global Assistance
4.53 out of 5
141
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Since I didn’t need to file a claim, I do not really know,how good,a,company this is.
Elaine A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Very hard to review as I luckily had no need to file a claim!
Pamela E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
My wife and I were going to be out of the country for a couple of weeks and I needed to find a plan that would cover our travel expenses in case an older family member, who was not going, would prevent us from taking this trip. Most plans' pre-existing condition, would kick in even though that Family member was not insured. That could mean I would not be able to recoup my travel expenses. I needed the assurance that if anything happened, before or during our trip, I would be financially compensated. The people at InsureMyTrip, help me find the right plan.
Dennis Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I had a VERY large kidney stone the week we were scheduled to leave and we had to cancel our trip. I filed a claim for everything that I could not cancel. They paid all of the claim and within a few weeks. I will use them again.
Harold F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately, we did not have to use this plan but it was the best value for us and it was easy to use the site. I hope, if necessary, the plan would have met our needs.
Daniel R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I plan to 'check out' Generali Global for upcoming trips.
Elena A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Our first and second flights from Atlanta to South Africa were returned to Atlanta due to mechanical difficulties with the plane. We had to cancel all our travel plans in South Africa. CSA reimbursed us for everything that we had to cancel in South Africa. (The airline covered the cost of the flights.) We will certainly use CSA in the future and recommend that everyone use travel insurance.
Roger L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I didn't file a claim so can't provide a well informed review.
Kristina B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Have used your services before and find your reps to be helpful and concerned about my needs.
Ronald C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Way too expensive for the coverage.
Manmohan P. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. CSA Travel Protection has issued the following reply:

    "Thank you for sharing your feedback. We apologize for not meeting your expectations. We strive to develop well-rounded, competitively-priced insurance products for our customers and would like to learn more about the coverages you were looking for. Please contact us toll-free at 1-800-348-9505 or by email at [email protected] so we can better understand your situation and answer any questions you may have."

    Jul 28,2016
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