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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Italy rated Generali Global Assistance
4.58 out of 5
940
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
So grateful I never had to use it.
Giuseppe S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
So glad I never had to use it! I chose this plan because when my mother had a prolonged illness on her final trip abroad, it was this plan that came thru for us 100%. I will continue to recommend this plan to all my traveling friends and family.
Smadar S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I will continue to purchase insurance for overseas trips. I am pleased to report that, again this year, we had no claims so I can't comment on the effectiveness of the coverage.
Lynn L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Best prices for coverage desired. Have used this company many times, fortunately with no need to make a claim. An excellent value just for the peace of mind.
Susann H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
In the past we have used the insurance to cover prepaid cruises. This time we were traveling with reservation for various hotels and transportation where we were committed to pay if the stays or events were not canceled by a certain date (3 - 7 days before reservation.) It was hard to figure out how much insurance to buy. I'd thought that if we got injured in Rome and had been unable to get to our Sorrento hotel (incurring a penalty equal to the 3 night stay), we would have been covered, but when we contacted customer services, they said that only pre- paid items were covered. Fortunately we had no issues--but I wonder if there is a policy where commitments are defined in advance and covered.
Bill D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
I did not have to file a claim, but felt comfortable with having coverage just in case.
Harrison A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The plan gave us the peace of mind needed for such an extensive trip. We were in the earthquake in Italy, but suffered no ill effects or travel disruptions, thank God.
Dana A. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Did not have to use the insurance, but it was like carrying an umbrella on an overcast day. It gave us a secure feeling.
Abraham L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We usually always go with CSA from InsureMyTrip.com and have never had any problems. The coverage was fine. We had no need to file any claims. Just appreciated the peace of mind for traveling.
Nicholas K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
This is the second trip that I've used a CSA Travel Protection plan. Although I've been fortunate enough to not have had to file a claim, I've felt a sense of security during my trips in case I did encountered any problems.
Richard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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