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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the Caribbean rated Generali Global Assistance
4.67 out of 5
1,209
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
have used CSA travel for several trips which always gives us peace of mind. Have not had to file a claim but knowing we are covered if something would happen makes it worthwhile. would not leave home without the insurance. one less thing to worry about.
miles h. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
It wasn't much more to buy this third party plan which covers a lot more than what the cruise line offered. I would recommend this site to anyone who's planning an expensive trip, because the coverage you can get is a great value.
Michael B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Good, reasonably priced plan, which gave me and my husband peace of mind on our GREAT Caribbean cruise. THANKS!
Vita J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I was very happy with our insurance and glad I didn't have to use it. We booked a new cruise while on board our cruise and I will buy insurance for it shortly.
Jack K. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Overall we are very happy with the service and coverage provided and the rate charged. It provides us with a piece of mind to know that unexpected issues will be covered. We recently started buying trip insurance and thought we may have to use it once for a funeral. We have an older parent who travels with us, they're in good heath but you just never know. It's a piece of mind and we feel money well spent. It's much cheaper than through the cruise lines, and better coverage.
Robert L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Assistance with filing my first claim and their prompt responses were outstanding.
Claire W. would recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I have not used insurance in the past. this is my first time , i think i would have to use the insurance to see how effective it would be
Edward S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
There were some issues that e encountered with the house that we rented from Islas Mujeres, MEX. Those issues were addressed to the owner and are being reviewed. I reported our trip mishap and your customer service rep was very helpful and emailed me an application for the interruption problems we were having with the accommodations. I'm very satisfied with your response. We did not submit a claim, but kudos to your company for being there when needed.
Ruben G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I got sick on-board ship, but, after reading the fine print of my contract, I found that I was unable to make a claim for travel plans that weren't used due to the illness. This was disappointing since I bought the coverage for this purpose.
Jill D. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Great coverage at a very reasonable price. It was purchased for a cruise but also covered us from the day we left (drove to Miami from VA) to the day we returned home. At the time of purchase, representatives were very helpful on the phone and answered all of our questions. We recommend and will use again in the future.
Nickolas J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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