Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I was glad to only insure the aspects of the trip that I needed to insure.
Joel R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
I find your travel insurance to be a great value and have used it multiple times. I anticipate using your services exclusively in the future as well.
Robert D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I am very satisfied with your website and it's search feature. I have purchased I believe 5 policy's and made only one claim, with Generalli Insurance Co. I found Generalli service to be excellent!! I highly recommend them. Only one issue I have is when I logged into your website and it does not populate any information about me when purchasing a policy, including my email address. Your website sent the policy to the wrong address (I guess a typo on my part?). If you would update the website it would be most helpful.
william m. would
recommend this plan to a friend or relative.
-
Michelle A
Thank you for your review. We are glad you were satisfied with the policy you purchased. After you purchase a policy from InsureMyTrip, you should receive a confirmation email within 15-30 minutes after the purchase. If for some reason you do not receive that email, please call us at 800-487-4722 and we can assist you in getting the policy and certificate right away. For questions related to your user account, please contact us directly using the email address: [email protected] and we can best assist you.Dec 04,2019
The trip included a
cruise
Generali Global Assistance
Standard
I can say that it is impossible to rate an insurance policy until it is needed. That is the time that the rubber meets the road and the only time that a policy can honestly be rated.
Edward K. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
cost are too high based on age not fair
Irwin R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
No way to say this plan was good or not since -thankfully - I didn't need to make a claim or use it.
Bernard F. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
Had no need to use plan while in Japan. Still good to have plan if needed
Brendan D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I had one question about using the medical facility on the ship and the customer service person I spoke with was useless and could not answer my question. Seemed like a good plan but customer service is worthless.
JEROME B. would
recommend this plan to a friend or relative.
-
Mike
Thank you for your feedback, we have received the following response from your travel insurance provider, Generali Global Assistance:
"We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. Letting us know how we are doing is the best way to ensure the best possible service to all of our customers. A dedicated team member has reached out to you with additional options for your consideration. Please contact (800) 348-9505 or [email protected] with any additional questions, and we hope you consider us for your next trip."Nov 18,2019
The trip included a
cruise
tour
Generali Global Assistance
Standard
It had everything I wanted. I'm glad I didn't have to use it, but glad I had it.
Lisa W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
We had to submit a claim for medical treatment on a cruise ship. The online claims process was relatively easy, and though the claim review was not particularly speedy (about 1 month), our claim was paid in full with no questions asked. We would get a policy from them again.
Thomas S. would
recommend this plan to a friend or relative.
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3 people found this review helpful