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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the Caribbean rated Generali Global Assistance
4.67 out of 5
1,209
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
We had no problems, either with our air travel, or our cruise on our recent vacation. Even though we didn't have to file a claim for anything, it was good to know that we were covered in the event that something did happen. We have used CSA since we first started cruising over ten years ago, and will continue to do so on all future cruises. We always recommend CSA to anyone shopping for travelers' insurance. Great coverage at an affordable rate.
Robert A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
First time I purchase a trip insurance online.
Very nice experience. Took just maybe 10 minutes. Great comparison between different insurance companies.
Will definitely use this site on my next trip.
Iosif M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately, we had no need to use the insurance. It does offer peace of mind knowing we are insured for our trip. We will continue to purchase trip insurance and like the option of doing so online.
Dena M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We went on the Mariner of the Seas, our 6th cruise, but first RC. Entertainment and service was great, but food was just okay. Bed was not comfortable. Surprised to discover that our balcony room didn't include a robe and standard lotions. Shampoo was in a wall dispenser. Also couldn't buy a bottle of liquor or wine on the ship for our room.
MaryBeth J. would recommend this plan to a friend or relative.
1 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Have used CSA for a couple of trips and lucky enough did not need to make any claims so did not have to use CSA for claims but take out insurance for just in case.
Elaine H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We purchased this plan to cover medical expenses/evac type issues for the non-refundable cruise and excursions on our trip, but did not need coverage for airline tickets, hotel, and rental car since those could be cancelled with no fee, reissued, or were covered by credit card benefits. The web site should provide guidance for people who only want to cover a portion of their trip expenses (e.g., trip start date is dates for cruise departure to arrival?).
Georgina D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your review. Please note, we are open 7 days a week, 365 days a year to assist you with any questions you may have surrounding how to best insure your trip.
    Apr 10,2013
The trip included a
cruise
Generali Global Assistance Premium
Fortunately, I had a wonderful vacation with no problems whatsoever. So while I did not have to file a claim, I would highly recommend purchasing coverage such as the CSA Travel Protection plan. It's low cost, ease of online purchase, and great coverage, allowed me to enjoy my cruise knowing that if the unexpected happened, I would be covered. It was a small price to pay for what could be huge out of pocket losses should a problem arise!
Cheryl B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Wendy Stahl
    Generali Global Assistance
    Photo
    Thank you for purchasing the CSA Custom Luxe plan. I am happy your cruise vacation was great!
    Apr 16,2013
The trip included a
cruise
Generali Global Assistance Premium
This source was recommended to me by a trustworthy adviser. Having this policy provided fine piece of mind before our trip took place. I would definitely consider picking up a similar policy in the future.
David L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I spoke w/a customer service rep who thoroughly answered all my questions in a very professional manner. I did not feel rushed into asking questions or make a purchase.
Allan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We did not file a claim, but with the recent cruise ship problems, we felt good having this comprehensive protection. The price was very good.
Stewart H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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