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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the United States rated Generali Global Assistance
4.56 out of 5
1,351
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
I was injury free during my trip, and thankfully did not need to use the plan. I would certainly it again because of the coverage and price.
SOPHIA C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
They are reliable and come through whenever appropriate. I use them almost every time I travel.
Guillemette E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Very friendly and thorough customer service.
Camille H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Plan covered all areas of need. However the rates were higher than most, but the benefits were better, should you use them.
William T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I believe most would agree that you cannot completely rate the CSA Custom Luxe policy until you have a situation where the policy needs to be used so you can see the policy put into action. As for the question, "How satisfied were you with this plan?", I also don't think you can really answer that, until you have needed the services of the policy. I have however called customer service and received great assistance with some questions before.
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Great customer service! They took prompt action on making a minor date change.
Marianne T. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
This has been the third time I have insured my travel with CSA. I like that CSA offers many coverage options, and I can tailor the insurance to my needs. I have always found CSA to be very responsive to my requests for information or assistance, and there is never any guess work as to what coverage is included in the plan. Everything is spelled out simply yet concisely. I will most certainly use CSA again for my travel insurance needs.
Susan R. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Customer service representative did a good job.
Craig A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The plan met our needs and gave us comfort having it in place.
Edwin H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I did not have to use the plan. I felt very secure knowing I had purchased the plan. My son had previously purchased a plan for a cruise advising me to use your plan. Thank you for making my trip more pleasant.
Patricia Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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