For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Italy rated Generali Global Assistance
4.58 out of 5
940
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Premium
CSA provides the coverage I need in unfamiliar circumstances where, as on this recent trip, accidents happen in the most precarious places. In recent years European cities have become incredibly crowded prohibiting all but foot traffic in most historic areas. The climb to the Parthenon is a treacherous hike with few balustrades and slick, uneven surfaces and steps. A member of the tour in front of us fell and rolled twenty feet before someone could stop her. She was completely at the mercy of Greek emergency services which were quick and efficient. It appeared that she would need hospital care. I hope she had good insurance. It eases my mind that I am covered for this kind of contingency overseas. Really, I would never leave the country without that assurance.
Linda S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Excellent service when purchasing the plan. I wasn't aware that you had to buy a plan within 10 days of INITIAL payment, or pre-existing conditions were excluded. My rep found a plan that covered pre-existing conditions even when purchasing later. It turns out we didn't need to make any claims (fortunately), but the peace of mind it allowed us was important. Thank you!
Wayne C. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Fortunately, I have not had to use any of the many policies I have purchased with you over the years. However, the policies have always provided me with peace of mind and comfort, knowing that if there were a problem, the policy would be there to backstop me.
William B. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Good price, but thankfully did not need to use it.
Car rental place declined to take the car rental insurance. I was dissapointed with that aspect.
But i was happy that i had the peace of mind of having travel insurance.
THOMAS S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Thankfully, I did not have any reasons to file a claim; however, I am glad that I had travel protection.
Elizabeth S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I found the website confusing but when I called the toll free number I was impressed with the friendly and helpful agent who made the coverage and pricing clear and understandable.
N. Dixon F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Thankfully we didn't need to ask for anything. We were happy to have the coverage in case something was needed.
Anne B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The person I spoke with was knowledgeable. The coverage addressed my concerns. The fact that you cared enough to send a request for a review speaks to the detail oriented work of the company. I would recommend the coverage for our needs again or for a friend.
Eva P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
With prepaid plans becoming more popular, trip insurance is critical. Too many factors beyond one's control that severely affect trip.
Like a credit card, don't leave home without it (insurance).
mark p. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
As I did not file a claim I don't feel that I should rate the coverage.
Melvin C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.49)
  2. Travelex
    (4.44)
  3. GeoBlue
    (4.43)
  4. John Hancock Insurance Agency, Inc.
    (4.28)
  5. AIG Travel
    (4.27)