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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the Caribbean rated Generali Global Assistance
4.67 out of 5
1,209
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
Easy to understand the policy, price is reasonable and you don't have to purchase air and ship coverage (which only covers cost of trip) and gain the medical coverage. Hope to never use the policy but know I am insured should I need it, giving me piece of mind.
Janet Kay M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Very satisfied; didn't need to use it, but it was comforting to know it was there in case we did.
H. David R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
if the plan would be what they want, yes I would recommend it to them.
JOHN V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thank God we had no need to file a claim. CSA Travel Protection is affordable, we had peace of mind as we prepared for our cruise. As always we enjoyed our cruise to Grand Cayman and Cozumel beautiful beaches, great shopping, food and fantastic weather.
THERESA E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I guess I was satisfied. It was nice to know we had the protection if we had needed it. Our trip went smoothly and we had no need for a claim.
JANICE M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Excellent service. I use it every year
and while we never had to file a claim, I feel confident that the product will be available
if need be.
FRANK M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thank you!!
Gary M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
CSA Travel Protection was wonderful. We had a cruise planned and then we had to cancel due to an illness. CSA processed our claim promptly and we will definitely use them again on future travel. We were very satisfied with their customer service.
Robert S. would recommend this plan to a friend or relative.
15 of 15 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I think this was a little expensive. I had to use insurance a few years ago but didn't get reimbursed. Not from your company
Sharon C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Having elderly relatives, I always purchase trip insurance. I have had to use it twice and when you need it, you find it is worth every penny you paid for the coverage. CSA is an excellant choice and one of the best priced for the coverage.
Susan B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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