Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Premium
It was reassuring that we had additional coverage if we needed it. It would have been nice if the coverage was a bit more affordable.
Gary Y. would
recommend this plan to a friend or relative.
-
Zac
Thank you for your feedback on the policy. The CSA Travel Protection Custom Luxe plan is a robust, comprehensive plan, with very generous benefit limits. In the future, please call us so our representatives can assist you in finding a basic policy at a lower premium. InsureMyTrip is open 7 days a week at 800-487-4722.Dec 02,2014
The trip included a
cruise
Generali Global Assistance
Standard
My overall view is that travel insurance is an unfortunate need to protect a trip. I think each travel supplier should provide insurance as part of the cost of their services. But sadly they do not. That being said I have used CSA in the past and as long as the cost is low and service is high I will likely continue. Please note that I have never made a claim so I do not have that experience with CSA.
Lathos I. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Premium
I've gotten travel insurance so many times and never used it. This time I had a hard fall and injured my elbow, needed to see doctors in 2 different states. Once I got the paperwork for those visits together and submitted, it took 2 or 3 weeks to process, another week for me to get the check. Everything was approved! Thank you, CSA! Now if only they could help my elbow heal faster.
Virginia W. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Generali Global Assistance
Standard
Our flight was cancelled and rescheduled for the next day. CSA travel protection paid claim for the hotel stay, all meals, and incidentals caused by the delay. It took only 18 days from the time we sent in the claim to the time we received their check. Their customer service responded within 11 days by email from the time we sent in the claim. We will continue using CSA and InsureMyTrip in the future and recommend them to all our friends!
VINCENT H. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Generali Global Assistance
Standard
I have used trip insurance before and actually used it. This concept is the right way to go for major expenditures on trips.
Richard D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
CSA was wonderful to work with. They monitored my case carefully, and they sent me a check for the balance not paid by my medical insurance. I would definitely use this travel insurance company again.
Abigail S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
We took a 19 day trip from Ohio to Seattle for daughter's wedding and then 12 days of independent travel in SE and some interior.
One concern was weather delays with tightly scheduled trip but everything (boat tours, ferries, flights) went as scheduled, regardless of weather, so no claims but it was nice to know insurance was there.
Having been there, I feel it would take some serious weather to stop an Alaskan tour business.
One concern was weather delays with tightly scheduled trip but everything (boat tours, ferries, flights) went as scheduled, regardless of weather, so no claims but it was nice to know insurance was there.
Having been there, I feel it would take some serious weather to stop an Alaskan tour business.
Robert P. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Generali Global Assistance
Standard
I had thought I might be filling a claim and a claim form was sent promptly to my email. I did not need to file it afterall but appreciate the company's quick response.
Jean C. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Simple and easy to purchase. Good coverage.
DAVID E. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I felt comfortable knowing I had excellent coverage for my wife and my trip to see Yellowstone Park and the Grand Tetons.
Daniel F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful