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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the Caribbean rated Generali Global Assistance
4.67 out of 5
1,209
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
I'm pleased with the payment of claim. I know you have to deal with fraud, but why do I have to dig through my financial records to prove I paid for the cruise? How could I get to the ship medical clinic without a paid trip?
Curtis G. would recommend this plan to a friend or relative.
17 of 18 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We have used this service many times over the last few years for various trips we have taken and have been very pleased with the outcome of the two claims we have made. Thank you for your efficiency.
David R. would recommend this plan to a friend or relative.
18 of 19 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I liked that this plan covers pre-existing conditions when purchased within their time limit.
Janis T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Great value vs competitors.
Gerrit S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Very reasonably priced, although (luckily) I didn't need to make a claim I would have felt confident in making one, and knowing that all of my belongings and my trip was fully covered.
Rebecca W. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Good coverage for the price. Glad I didn't need it but also glad I purchased it.
Richard M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kathy
    Generali Global Assistance
    Photo
    Thanks for your feedback! Glad to hear the trip went well.
    Apr 05,2012
The trip included a
cruise
Generali Global Assistance Standard
I checked all other insurance plans. I felt this was the best plan for the money. I am grateful I did not have to use it, however, I felt more relaxed and secure knowing the plan was in place for my vacation.
Howard R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately, did not need the insurance, so do not know how good it was. Did feel it was a bit expensive, as our companions got a lower rate the day before. If we had taken the quote we were given the previous day, ours would have been less.
Helen F. would recommend this plan to a friend or relative.
4 of 8 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kathy
    Generali Global Assistance
    Photo
    Thank you for using CSA and sharing your experience. Plan pricing is based on multiple factors, including length of time before trip begins. While pricing can differ from policy to policy, we work to provide affordable coverage for all travelers.
    Apr 03,2012
The trip included a
cruise
Generali Global Assistance Standard
fortunely we did not have to use had a great trip .
barbara s. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Although we haven't had to use the coverage, it is good to know that it is there if needed. We find the rates to be very good and will use CSA for future trips.
Gregory B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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