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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.57 out of 5
6,140
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
We make it a practice to obtain travel insurance to mitigate risk for circumstances beyond our control when we've booked expensive trips. Generally the concern is that our elderly parents could develop a sudden illness that might require canceling travel plans we've made months in advance. However, we recently experienced travel delays due to pilot strikes (British Airways) and train strikes (France) that could have resulted in missing an expensive pre-booked multi-week bicycle tour. Fortunately, in spite of delays we were able to get to our destination with little time to spare. During the delay I called our insurance provider to discuss our options and was relieved to discover the extensive resources available to help us, and learned that we would be covered for expenses incurred should we need to rebook our plans. The simple comfort that came from knowing we were covered more than justified the expense of our travel insurance.
Wendy H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
While we did not need to make a claim, we had peace of mind that any covered events would be taken care of for this trip. A trip like ours with a large investment of time and money is worth protecting!
Carol R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Very hard to rate a plan unless you have a claim. Purchasing was easy & coverage was appropriate but the true test of a company & the policy is when a claim is filed.
Ada M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The real test of the plan would be in the event of filing a claim! But I'm glad I didn't need to test it that way!
Dawn B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
I guess it was a good policy although I never had to file a claim.
Stephen D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Luckily did not have to use it. Also lucky that we were able to add a day of coverage with no hassles or penalties when we had to change our flight date.
Frances S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Very satisfied with policy, cost and claim process … would certainly book with them again
Sandra A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Always good to have the coverage and thank goodness I didn't need it.
Nancy M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Thankfully we never needed to file a claim, but felt good knowing we were covered just in case.
Nancy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Did not use it, but it was good to have it
Venny H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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