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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Germany and taken a cruise rated Generali Global Assistance
4.64 out of 5
140
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Premium
Good price. Good coverage options. Didn't need to use it so can't comment on how well claims are handled.
Alice Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
very professional that you sent a one page summary of plan, including all pertinent policy numbers, several days before departure.
Charles B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Luckily we did not go with the plan the cruise company offered as it was much more expensive. It pays to contact other options.
Ronald I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Knowing the insurance was there provided peace of mind during the trip.
Rita H. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We were very satisfied with our plan. Our phone conversation answered all of our questions. We traveled with complete assurance that all was well. Thank you so much.
Larry O. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We did not need the insurance or use it so we do not know how it would have been if we had needed to make a claim. It was too expensive since the odds are we would not need it and in fact did not need it.
Martin C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I had to cancel my trip with my siblings three weeks before departure because my husband, who was not going, broke his foot and could not walk without crutches, drive, . . He was basically invalid. CSA honored their commitment, paid me the insured cost of the trip and processed it quickly. It made what had been such a disappointment palatable. I can' t say enough to,praise their honorable response. I will always choose CSA when I have a choice.
Janice S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The coverage was adequate. I felt the representatives would be helpful should I need to make a claim.
Sandra F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I am always a more comfortable traveler when I am prepared for emergencies. I use InsureMyTrip each time I travel.
April D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I am 84 and had vein surgery more than a year ago, and was concerned about long flights. Protection is always the best bet.
Lorene A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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