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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise and visited Ecuador rated Generali Global Assistance
4.49 out of 5
76
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
It is hard to rate the program because, as it turned out, there was no need for the insurance.
Gemma K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
This was an expensive trip with expensive coverage. However, we do not travel without insurance and this was the best we found.
Wayne D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I didn't need to file a claim, but was secure in the fact that I was covered for unforeseeable problems.
Donna S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
I had a minor medical condition while traveling in Ecuador which required help from a physician. CSA Travel arranged for me to visit a local hospital and authorized the staff there to provide care up to my plan's medical limit with no out-of-pocket expense for me. Very pleased with the service they provided.
Steven L. would recommend this plan to a friend or relative.
28 of 28 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The CSA travel protection custom plan appears to have good coverage, but the real proof has to be if I had to file a claim. I have bought this travel plan many times in the past, and due to my senior age, is more expensive than if I was younger. Considering I've never filed a claim, plans (any plan from any provider) should give discounts to repeat customers who have never filed a claim.
Carminia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Didn't need to file a claim but was happy to know coverage was there if we needed to do so.
Robert M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I cannot review the policy we purchased as we did not use any of the services or file a claim. Our luggage was lost on the way to Ecuador, but was delivered to us in two days. We could have filed a claim after 24 hours, but chose not to purchase replacement items for at least two days in case the luggage showed up.
Penny W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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