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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour taken a cruise and visited the Netherlands rated Generali Global Assistance
4.51 out of 5
89
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
We did not have to use the coverage but I made sure it had terrorist coverage which seems necessary for travel today. Hopefully it would allow us to cancel if there had been an act where we were going.
Valory K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We talked to many people on our trip who had purchased travel insurance from other companies and all of them had paid more for less coverage! I will insure with CSA again!
karen o. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
It was a good buy when compared with other companies.
DOROTHY H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Fortunately, I did not have to use the CSA Travel Protection coverage. Therefore, I wish it had not cost as much as it did.
Alexis M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
One of our friends traveling with us stated they had a hard time making a claim.
Barbara A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    CSA Travel Protection appreciates the 5 Star Review. You did not indicate if your friend purchased his/her policy with CSA, but if they are having difficulty with the claims process and they purchased the policy through InsureMyTrip, please advise them to contact us with their order number. We employ customer advocates who can follow up with CSA's claims department on their behalf.
    Feb 26,2016
The trip included a
cruise
tour
Generali Global Assistance Standard
What a great price for full coverage. Also, grateful for changing my trip coverage from Russia/Ukraine to Western Europe with no hassle or extra costs. Will continue with your company on future trips.
chris h. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Thankfully, we didn't need to file a claim. The trip was great, and it was nice to know that we were comfortably insured should something have happened. I will use your company again on our next trip.
Mansfield M. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
As there were no problems, aside from stains/scratches on the suitcases, no claim procedures were involved.
The prices for coverage were fair,
I believe that if a claim/loss were involved, a review would certainly be applicable.
Gerald J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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