Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
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Thank you for providing a great service that gave us peace of mind during our vacation.
Alain P. would
recommend this plan to a friend or relative.
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KathyGenerali Global Assistance
Thank you for your feedback! So glad that your trip went well.Apr 03,2012
Generali Global Assistance
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This plan is good for covering evacuation costs and medical treatment if you are injured in a remote area. I believe this is called "point of injury' evacuation and is difficult to find coverage for unless you go with a plan offered by some of the diving insurance companies - and they do not cover you unless the accident is water related. I used it for a Grand Canyon raft trip. Never filed a claim so can't comment on actual service.
Roman P. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
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Baggage was lost / delayed. The 24 hr delay in coverage was not usable. It would have cost at least 1 day of my vacation and a few hundred dollars, none of which the plan would cover unless I waited for 24 hrs. This obviously is a function of the plan.
Joseph C. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
tour
Generali Global Assistance
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Had a great trip and felt secure knowing that we had good insurance in case we needed it. Thankfully we didn't, all went well.
Kathryn S. would
recommend this plan to a friend or relative.
Generali Global Assistance
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Yes. I have used it before, and it always provides peace of mind in case something goes amiss.
Muriel W. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
Generali Global Assistance
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Because I traveled on 2 airlines with a hotel stay in between, the agent(s) did not initially understand clearly and I had to phone several times. The resulting upgrades increased the cost significantly from the initial quoted price..
Beverly W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
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Had the coverage, but didn't need to use it.
Dennis S. would
recommend this plan to a friend or relative.
Generali Global Assistance
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This is the 4th time we have used CSA. We only needed to use it once, but that time it would have cost us hundreds of dollars without CSA. CSA paid promptly and with little hassle.
We bought insurance even though we drove to our destination in the next state. If something had happened would have been out our lodging and lift tickets. More importantly, had we had an accident skiing and had to be helo-lifted to a hospital our Blue Cross would not have covered the costs of the medevac.
We bought insurance even though we drove to our destination in the next state. If something had happened would have been out our lodging and lift tickets. More importantly, had we had an accident skiing and had to be helo-lifted to a hospital our Blue Cross would not have covered the costs of the medevac.
Jon K. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Generali Global Assistance
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I felt reassured that I could change plans if an emergency occurred. Thankfully I didn't need to file a claim. I have heard about plans that are less expensive so I will look into other plans another time.
Leslie A. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
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Fortunately, I didn't need to file a claim. But I was pleased with the advice of your representative David on the phone when I was choosing which plan was best for my purposes. He was very helpful.
Susan A. would
recommend this plan to a friend or relative.
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Debra
IMT
Great Job David!!Feb 02,2012