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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the United States rated Generali Global Assistance
4.56 out of 5
1,355
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
I had two extended lay overs which caused my trip to be 60 hours of length. I wanted to make sure that on these lay overs, I was well covered for any unexpected situations.
Leah R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
We used the 24 hour number to help with critical medication replacement. They were great!!
Bruce N. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I always buy traveller insurance as it gives us peace of mind. I wish they add a section to name a beneficiary. You need to email the company to add your beneficiary.
Felisa C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Very simple to purchase, gave me a sense of peace of mind as I travelled.
Martha S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Just needed to get the right number to call when my flight was cancelled. A bit hectic being referred to another number when called in for advice.
Robin L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Have never needed to file a claim with CSA but provides me peace of mind if my job were to make it such that I had to change plans at the last minute. This way I can make plans way ahead but can afford to change plans at the last minute if needed, because I can get back some of my money on the original ticket price.
Don't need all the medical coverage on travel within the US but it is an extra.
Cheryl M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Though shop around for travel insurances when I travel, always come back to CSA for cost vs. value.
Lawrence G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
would like to be able to buy a policy with more coverage in the future.
James B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I went to Canada, My Son had an accident and CSA covered the portion that my medical insurance did not cover. I am very satisfied, and always had been insured with them, in all my trips.
Victor S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
For once I did it right! I took out insurance for an 18-day cycling ride from Kalispell, MT to Albuquerque, NM. I wanted coverage in case I injured during the ride and couldn’t complete it. But while training for the ride I was hit by a truck and injured. The trip was most definitely off.
The coverage was complete. All my expenses were reimbursed including the fee United charged to move my frequent flier miles back into my account. The agent was friendly and reachable. The process was thorough but I thought a little slow. It took over a month from the time I sent in a claim until paid. Not bad but not fast either.
Larry T. would recommend this plan to a friend or relative.
16 of 16 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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