Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
Didn't have to use it - a good thing! Only can comment that the rates and coverage seemed a great value!
Mark G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
This European trip was our first and insure my trip.com was recommended by a friend. The whole process was very easy and professional. Will use this company again. Thanks.
Ellen K. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Thanks for the peace of mind.
Noe Q. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We did not need to place a claim on this trip (luckily) however we did on our last trip and were pleased with the prompt attention to the claim.
Leo M. would
recommend this plan to a friend or relative.
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Carol
Thank you for your 4 1/2 Star Review of your CSA policy. We did check your previous purchases through InsureMyTrip and did find that your previous claim was reimbursed under another CSA Custom plan.May 24,2017
The trip included a
cruise
tour
Generali Global Assistance
Standard
Did not need to use the insurance plan, fortunately. Would not travel without the comfort, and security, of an appropriate policy.
Sandra J. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
The policy provided the protection I required. I have purchased coverage from CSA for several trips. Thanks.
Frederick E. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I was very happy that we had a great trip and we had no need to use the insurance. We took it out just in case something should happen.
Jerold S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
The insurance was not used. Buying it was efficient on the web. The real review should be from someone who had a claim.
Robert F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Worst company for travel insurance as they denied my legitimate trip interruption. Dont bother waste you money buying insurance from them make sure u understand properly before u waste your good money some of these companies sell insurance u will find out when u make a claim u get ZERO.They will never tell the truth till u make a claim my flight was delayed over 18 hours i had buy new tickets to catch my cruise i was told to make a claim after my return made the claim collected ZERO.Huge disappointment.They lie and collect money from u selling bad products.very difficult know and understand these plans unless you are lawyer and be able to take them to the court spending more mone they will have better lawyers than the one u can afford they know that.They cheat people.
HOSAHALLY N. would not
recommend this plan to a friend or relative.
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Deborah
Generali Global Assistance
We’re sorry to hear your trip was delayed and apologize for not meeting your expectations. We take customer service and the claims review process very seriously and cannot stress enough to our customers that it is important they review the coverage details of our plans via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions they may have. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. The plan you purchased can provide coverage for a variety of different expenses if your flight is delayed. Our Travel Delay coverage can provide reimbursement for certain out-of-pocket expenses you might incur while delayed for six hours or more, such as lodging, meals and local transportation. However, in order for our Trip Interruption coverage to provide reimbursement for unused, prepaid non-refundable expenses your flight delay must result from either adverse weather, mechanical breakdown of the aircraft, or an organized labor strike. Trip Interruption cannot typically provide reimbursement for airport security scares. If you have any additional questions or concerns, please reach out to us at the number or email provided above.Nov 21,2016
Generali Global Assistance
Standard
This was the second time I used CSA Travel Protection, but I did not need to access the services either time. I chose the plan by comparing the benefits to other available plans and by reading the reviews.
Judith A. would
recommend this plan to a friend or relative.