Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Had to cancel my trip. CSA was prompt with the reimbursement and kept me updated. I would definately reccommend them!
Lisa R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
The insurance was not needed, but the peace of mind made it worth it. There were three medical emergencies on my trip. One required a helicopter evacuation. Another required a passenger be hospitalized in one port. The third was taken off the ship in another port by ambulance. I am pleased that I had coverage that was not needed.
Joseph F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We have used CSA on every trip we take. Fortunately we have needed to file any claims but its good peace of mind. Because our anniversary is on Nov. 22nd we normally travel at the tail end of hurricane season,
Thanks for your service
Thanks for your service
Gregory B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Everything went well with cruise. No claim needed to be filed.
LORRAINE W. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I purchase plans from Insuremytrip.com and have probably filed 3 claims out of perhaps 20 policies purchased. To make a long story short, I filed for trip interruption, damaged luggage, and lost item and of the 3, only partial payment ($50) was made on the luggage claim, all the others were denied despite substantial documentation. Wouldn't purchase from this company again.
Alan T. would not
recommend this plan to a friend or relative.
-
DeborahGenerali Global Assistance
We’re sorry to hear that one of your personal items was lost or stolen and apologize for not meeting your expectations. We take customer service and the claims review process very seriously and cannot stress enough to our customers that it is important they review the coverage details of our plans via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions they may have. Unfortunately, our plans are not able to provide coverage for every type of item that you may be traveling with. If there is something specific that you want to be sure is covered, please reach out to us before, during or after you purchase your plan. In this instance, prescription eyeglasses were not covered. We were able to reimburse you for the actual cash value of your damaged luggage. Our Baggage Coverage takes depreciation into account based upon the age of the item claimed. If you have any additional questions or concerns, please reach out to us at the number or email provided above.Oct 24,2016
The trip included a
cruise
tour
Generali Global Assistance
Premium
Getting older = getting insurance. Reading more about people cancelling their trips for various reasons and getting stuck with the trip costs. Insurance is not cheap - it adds up if you travel a lot and get it every time. BUT, considering the alternative, and most health care plans do not cover you outside the country, it's protection from a possible catastrophe.
Keith D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Thankfully we didn't need to use the insurance, but just buying the insurance gave us peace of mind while away on the ship. We will definitely purchase again before going away again next year.
Robert S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
This time we had no problem, but I would never travel without
CSA TRAVEL protection. On our previous trip I got sick just before leaving and got reimbursed for the flights and cruise without any problem in a short time after sending in the doctor note and paperwork. CSA has helped me a lot!
CSA TRAVEL protection. On our previous trip I got sick just before leaving and got reimbursed for the flights and cruise without any problem in a short time after sending in the doctor note and paperwork. CSA has helped me a lot!
Monika K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We did not need to use it, but isn't that why we buy insurance anyway.
Karen E. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Didn't have any problems so there is nothing to review.
Wayne C. would
recommend this plan to a friend or relative.