Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
It was a necessary evil. But you have to have it.
Daniel W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Three weeks prior to this trip, my wife had a seizure and then neurosurgery -- the trip had to be cancelled.
I approached American Airlines. Road Scholar as well as Global Assistance with this news. American Airlines refunded the full flight cost (and frequent flyer miles) -- major kudos to American Airlines. Road Scholar did not,
The forms that the insurance company provided required a fair amount of detail (quite legitimate) along with a doctor's certification (quite legitimate), After I collected this information I sent it as PDF's to Global Assistance. Within 48 hours they replied with a full refund confirmation and we received the check within one week.
We've used trip insurance for years -- this is the first time we needed it -- and we are more than satisfied with the service and response.
I approached American Airlines. Road Scholar as well as Global Assistance with this news. American Airlines refunded the full flight cost (and frequent flyer miles) -- major kudos to American Airlines. Road Scholar did not,
The forms that the insurance company provided required a fair amount of detail (quite legitimate) along with a doctor's certification (quite legitimate), After I collected this information I sent it as PDF's to Global Assistance. Within 48 hours they replied with a full refund confirmation and we received the check within one week.
We've used trip insurance for years -- this is the first time we needed it -- and we are more than satisfied with the service and response.
Mariam C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Preferred
Had no need to file for assistance. But plan details appeared to provide needed coverage. We will use again on future trips.
Linda S. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Did not have to file a claim, but good to have if needed.
Linda Z. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I have been very pleased with Insuremytrip and have always used the plan they recommend. They make sure I get the best coverage for my money. Thankfully I have not had to file a claim so I can't speak to that. But I feel I get very good coverage for the money spent.
Carol T. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I have used CSA before and when I made a claim they were helpful and reimbursed me. One buys travel insurance in the hope that you will never need it and fortunately on this last trip I did not need it. I am very happy with CSA and will use them again.
Elaine G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Easy to buy. Had no claims.
Joanne S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Excellent claim processing.
John B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Premium
I did not have to make a claim, fortunately. However, I cannot comment on the most important part of the plan, which is how well the claim process works.
RICHARD T. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
It is difficult to write a review as I did not have to use this travel plan for any unexpected emergencies
Lida P. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful