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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Mexico and taken a cruise rated Generali Global Assistance
4.68 out of 5
211
ratings and reviews
99%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Premium
The cost was fair but not outstanding. No plan seems to have all we need but this had the best options this time. InsureMyTrip is a great resource which I have used several times.
Mark H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I did not use the plan but the peace of mind was priceless. I was worried that if our flight was delayed for a covered event we'd miss our cruise. With this policy that would not be a worry!
Kathryn B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Enrollment was quick and cost reasonable.
Vernon G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately we didn't have to use it, so it is a bit hard to rate the coverage
Phyllis A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I will purchase the CSA Custom plan again for our future out of the country vacation trip. I will surely recommend such a plan to my friends who will be traveling with us in the future. THANKS
Jose D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I did have to file a claim. My husband suffered a stroke three weeks before we were to depart, and we cancelled the trip. I found parts of the claim form confusing, but the people I talked with were helpful. The claim took about a month to be settled for the full amount of the coverage.
Charles H. would recommend this plan to a friend or relative.
17 of 17 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Having trip insurance was a great peace of mind for our family during our 2 week long trip. We never worried about a thing because we knew that we had a great back up plan if anything went wrong. Thank you for the peace of mind!!
Jon T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Someone became seriously injured (unknown origin) on our ship. We had to detour to Coast Guard off the San Diego Coast so they could be flown to a medical facility. This was on day one or two of our trip. I was happy I had the medical insurance (including emergency evac) and trip interruption insurance just in case it happened to us. A number of people I talked with did not have insurance on the ship. I used this incident as an example of why you should get it.
Jimmy P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We were lucky as we did not have to use any of the coverage. It is hard to understand the coverage until you need it for something then you find out how good it is. I think the issues I wanted covered was covered in the policy. I would use CSA Travel Insurance again on our next vacation. The plan was very affordable. Thank you,
Juanita M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Thankfully we did not have to use the travel insurance but it brought peace of mind that we would be covered in case of delays, lost luggage and illness.
Nancy Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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