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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise and visited Spain rated Generali Global Assistance
4.59 out of 5
171
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
Thankfully we did not have to use this plan but were confident in knowing we would be compensated should we have a medical emergency or a trip cancellation .This was especially important to us since my 82 year old mother was traveling with us.
Deborah W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
The benefit schedule of the plan I purchased provides excellent coverage. The communication by e-mail with you was very good. I will recommend this policy to my friends when they will be traveling.
Fernando B. would recommend this plan to a friend or relative.
6 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
We have used InsureMyTrip to compare and purchase travel insurance plans for over 5 years and find the service both helpful and exceptional. Our CSA plan is top-notch and affordable. We would like to see more options for annual all-inclusive travel insurance plans. Any possibility?
David R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We did not have any reason to file a claim, as our Europe trip went off without a hitch. I will say that having the protection plan in place provided significant peace of mind considering the potential for travel problems that could have arisen in Europe at the time.
Vonda K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Very happy that we bought this plan, even though we fortunately didn't have to make a claim. Knowing we were traveling with excellent coverage in place allowed us to enjoy our trip to the maximum.
Barbara D. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The airline lost a bag and then found it. I had 1000.00 dollar coverage. It wouldn't have made a dent in the contents of the bag, but would of helped.
Marilyn W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I understood from your website that it was supposed to be a 2 week turnaround to settle. My claim took 2 months to settle after I mailed it in. And there was no contact from your company (CSA Travel Protection) to tell me the claim was received and was being processed. I had to call and find if it had even been received.
Jeffrey M. would not recommend this plan to a friend or relative.
29 of 29 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I have used CSA on several travel occasions but (fortunately) have no claim experience with them, which of course is key to a rating. Nonetheless, I have only a positive view of them at this time.
Jacob R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
It was so comforting to know if we had troubles on our trip with luggage and accidents that we were completely covered. It gave us real peace of mind.
Thank you also for the professional service on the phone!
Mary Louise S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The trip included a
cruise
Generali Global Assistance Standard
My trip entailed a cruise as well as air and land travel through several countries. I bought the insurance as it provides peace of mind at a reasonable cost. I will continue to this with my future travels.
Dietrich v. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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