Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
Our flight was cancelled on the first day of our tour package. We made a claim for meals and unreundable costs for the lost days. CSA paid the claim in a timely manner without any hassle. We will use CSA for our next tour.
Christine H. would
recommend this plan to a friend or relative.
8 of
8 people found this review helpful
The trip included a
tour
Generali Global Assistance
Premium
It was hard to judge as (happily) we did not need to use it. I would have liked to be able to add coverage for cancel any time without having to do within such limited time frame of booking my travel.
Jeanne J. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
The best thing about insurance is not needing it, but it was good to know were covered. This is one very big not to have to think about while enjoying our trip.
John S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
It was nice to know I had protection in case I needed it/ I did not have to file any claims but I think it was a little costly for my needs.
William L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Coverage was easy to understand and easy to purchase. Customer service reps explained the program. Once covered, e-mails from you kept us informed. Fortunately or unfortunately, we did not have to make a claim. But, the cost was reasonable and we felt comfortable having the coverage we purchased. Thanks!
Catherine M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I was very pleased with the assistance the InsureMyTrip representative gave me in finding a plan that met my particular needs. She was most helpful in comparing the costs and features of various plans and provided me the information I needed in selecting a plan.
Bradley W. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I was charged extra money when I needed to change the dates because Grand Circle cancelled my trip and we had to reschedule it (one week later) I didn't think that was fair as it was only a date change. and right after the initial contract.
Robert H. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
tour
Generali Global Assistance
Premium
This trip went without any problems! However last year my sister had a heart attack while we were all vacationing on a Mediterranean cruise....CSA made my claim process easy and efficient. I will certainly continue to use them.
Geralyn M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
I fortunately did not need to make any claims. The customer service in learning about and purchasing the insurance was wonderful. Price was comparable to others. Great peace of mind.
Patricia K. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Luckily I did not need to file a claim, so my answers are conditional. I would use CSA again based on the ease of signing up and the speedy reply to later questions. I felt secure having coverage as it was an expensive vacation.
Martha Z. would
recommend this plan to a friend or relative.