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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the Caribbean and tour rated Generali Global Assistance
4.68 out of 5
258
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
The cost was more reasonable than most and seemed to offer more benefits. The determining factor was offering a contact phone number in the event of emergency in addition to the contract details. This company stood above others in confidence level. I am a person who missed a trip years ago without travel insurance so I appreciate the peace of mind coverage offers.
Richard P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
The cruise prior to our boarding had an out break of the intestinal virus on the ship that involved 80+ passengers. We had to wait a couple of hours to board the ship while they sanitized the whole ship. Thankfully we didn't hear of any cases on board the two weeks we were on board. While talking to other passengers on our cruise there were stories of past cruises where people were so sick that the medical people on board told them they really needed to get off the ship and seek medical treatment on shore. At hear that I was glad that I did have the trip insurance. I always buy the trip insurance and with the price of this policy I will check with Insuremytrip again.
Fred C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Until you need to use a plan, you cannot really evaluate it. Fortunately we did not test the policy.
Robert L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Two days before our scheduled trip home there was a blizzard predicted up the north east coast. Several of us where concerned about being able to get on that plane to come home as we were very familiar with the ripple effect that would happen if this were to happen.

I had my policy with me, pulled it out and after reading it I felt very comfortable with the protection I had purchased.. I could enjoy the two days of my cruise and not stress out about the "what ifs".
(By the way, the weathermen were wrong again--we got 2" of snow)

I'm glad that I was referred to your agency and will surely be back when my next trip is planned.
Linda M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We have never had an event to test how to reach you if something would happen. We did experience a health problem this last trip but not that we had to go to the first aid station on board the ship. I hope we never have to contact your personnel but having that insurance will give me peace of mind.
I thought for the 5 days the cost was a bit high.
Marvin K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Have used your site numerous times & have always been pleased with options/prices available. Will continue to use in future.
THOMAS P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Fortunately I didn't have to file a claim this trip, but I have in the past and had excellent service. I will recommend InsureMyTrip and will use your company again. Many thanks.
Patricia C. would recommend this plan to a friend or relative.
2 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Best Plan for the Best Price.
John G. would recommend this plan to a friend or relative.
7 of 12 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Great coverage at a very reasonable price. It was purchased for a cruise but also covered us from the day we left (drove to Miami from VA) to the day we returned home. At the time of purchase, representatives were very helpful on the phone and answered all of our questions. We recommend and will use again in the future.
Nickolas J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We went on the Mariner of the Seas, our 6th cruise, but first RC. Entertainment and service was great, but food was just okay. Bed was not comfortable. Surprised to discover that our balcony room didn't include a robe and standard lotions. Shampoo was in a wall dispenser. Also couldn't buy a bottle of liquor or wine on the ship for our room.
MaryBeth J. would recommend this plan to a friend or relative.
1 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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