Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
Reasonable cost, good coverage, and peace of mind for the unexpected.
M M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
I had to use my coverage for medical reasons. I supplied all the needed documentation and obtained the refundable parts myself. Smooth process. Very satisfied with claim response and time to completion.
cheri b. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
INSURANCE IS GOOD WHEN YOU DO NOT NEED IT.
Samuel H. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
All worked out. I purchased the insurance for "just in case" problems. Everything was fine. It was a piece of mind to have this insurance. I had purchased insurance from CSA before and filed a claim once. I completely trust CSA. Will purchase again when I travel next. Thanks.
JOHN B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
We didn't have a claim - so can't say much about the Program.....and I'm only rating it, because this silly computer program will not let me submit, unless I fill in all the squares. Honestly I have no idea if it's a good Program - as I never asked them to do anything.
William m. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Plan provided best value for what we needed. Fortunately, we did not need to file any claims.
Roy B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Premium
Easy to purchase and seemed reasonably priced as compared to other that we researched. Had a change in beneficiaries that was easily accomplished by phone. Fortunately we never needed to make a claim so I cannot comment on that process.
Warren R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Premium
We purchased our trip insurance several months ahead of our European cruise, and from that point on I had no worries that if for some reason we couldn't go on our trip we were covered. Also, if a problem arose either with our flights or the ship itself we had coverage. It was great peace of mind!
Rachel N. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Custom Luxe
Thank you CSA! My husband and I have always purchased travel insurance. Usually if you have it you don't need it. Murphy visits people who are not prepared. He choose CSA Travel insurance from the InsureMyTrip.com because they had good reviews and comprehensive coverage at a good rate. We have been fortunate to have traveled for 10+ years and not had any need to make a claim on our travel insurance. This trip was a 12 night cruise around the Adriatic Sea from Venice to Rome which required both typical vacation clothing and formal wear. The airlines lost my luggage and I had no idea when or IF I would get it back. Once we left out first port I called CSA. They were pleasant and helpful. They sent an email immediately with directions on how to file a claim. I finally received my luggage 8 days later. However, by that time I had purchased quite a few things. I was swamped with work when we returned from our trip and I did not get the claim filled out and sent in with my receipts for a month after we returned. I was expecting a fight at some level, either because of my delay or to justifying every item I bought or at the very least the price of each item. I emailed the forms and receipts and received an email back about a week later saying my check was on the way. I soon received the check and it covered everything. NO HASSLE! NO FIGHT! GREAT SERVICE! We will be purchasing our travel insurance going forward from CSA. They have earned our business and will therefore probably get back what they paid out on my claim. Good for them!
Roy K. would
recommend this plan to a friend or relative.
13 of
13 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Premium
I found that the website omitted some options that were available when I called for assistance. I got what I wanted only when I called.
Roberta J. would
recommend this plan to a friend or relative.
5 of
7 people found this review helpful