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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour and visited the United States rated Generali Global Assistance
4.55 out of 5
351
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
I will definitely purchase in the future. Rates were very reasonable for the comprehensive coverage. My main considerations in purchasing were the years of existence of the company and the very supporting reviews. I was impressed that the company emailed me a reminder of coverage prior to my trip. I have already suggested the insurance to others.
Kathleen S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
You never know until a claim is filed how good these things are going to be.
Gary S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I was injury free during my trip, and thankfully did not need to use the plan. I would certainly it again because of the coverage and price.
SOPHIA C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I did not have to use the plan. I felt very secure knowing I had purchased the plan. My son had previously purchased a plan for a cruise advising me to use your plan. Thank you for making my trip more pleasant.
Patricia Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We took a 19 day trip from Ohio to Seattle for daughter's wedding and then 12 days of independent travel in SE and some interior.

One concern was weather delays with tightly scheduled trip but everything (boat tours, ferries, flights) went as scheduled, regardless of weather, so no claims but it was nice to know insurance was there.

Having been there, I feel it would take some serious weather to stop an Alaskan tour business.
Robert P. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Simple and easy to purchase. Good coverage.
DAVID E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I felt comfortable knowing I had excellent coverage for my wife and my trip to see Yellowstone Park and the Grand Tetons.
Daniel F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Thanks!
Albina K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The only suggestion that I have is that you include the information to file a claim with the pre-trip reminder. I purchased my insurance months in advance and it would have been nice not to have to search my e-mail for the original confirmation. No claim filed (gratefully) so I guess the truest test was not necessary.
Yasheene C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. Your suggestion has been noted. Please keep in mind, you can call us at 800-487-4722 to have your policy information sent to you again.
    Jul 01,2014
The trip included a
tour
Generali Global Assistance Standard
Excellent benefits at a reasonable cost. Gave us peace of mind before and during our trip.
Michael B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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