Travel Insurance Reviews Generali Global Assistance Standard
The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.
To learn more, see the Generali Global Assistance Standard product page.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Have no idea on whether Generali Global Assistance would deliver services or help if I needed it. So, I cannot recommend something that never delivered.
Joel H. would not
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I feel like it cost a lot and I didn't really need it except that the cruise line wanted us to get insurance.
Ellen W. would
recommend this plan to a friend or relative.
-
Samantha FourezGenerali Global Assistance
Thank you for your input. We will consider your feedback in the future to make your experience with us even better.Feb 13,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
I shopped around before choosing this trip insurance policy and it gave me the best value for the price! I’m super happy with the customer service provided answering un many questions and for the overall experience! I highly recommend!
EDWIN R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
The team at Generali were very responsive when I needed to get a covid letter. Thank you.
Katherine M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Glad I didnt have to use the insurance. I went with my sister who lives in another state. It would have been more affordable to have both of us on the same plan. Please consider linking travel partners in the future.
Peggy L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
While I understand that the coverage options, if needed, would be quite costly, it still seems like the price for the plan was a little expensive. Maybe that's just my ignorance of what goes into the price calculations, though.
Brett O. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Carol
Thank you for your comments. The premiums for Comprehensive plans are based on the age of the traveler, trip cost and length of trip.
Please feel free to call Customer Care at (800) 487-4722 for assistance in securing a quote.Dec 15,2018
The trip included a
cruise
tour
Generali Global Assistance
Standard
legitimate claim was denied on what I believe is a technicality. this is the second time that this type of thing occurred with this carrier. I will never use them again!!
Lisanna S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Carol
Upon receiving your review, we assigned your claim to an "Anytime Advocate" who contacted your claims representative at Generali on the denial of coverage. An email with the denial was sent to you on April 12, 2018.
According to page 9 of your "Description of Coverage" (form G-110CS), your Travel Delay Coverage states that "If you are delayed on your Trip for 6 hours or more, we will reimburse you, up to the amount shown in the Schedule for reasonable additional expenses incurred by you for lodging Accommodations, meals, telephone calls, local transportation, and additional vehicle parking charges and additional pet kennel fees incurred due to the delay. We will not pay benefits for expenses incurred after travel becomes possible."
"Travel Delay must be caused by or result from:
a. delay of a Common Carrier; or
b. loss or theft of your passport(s), travel documents or money; or
c. Quarantine; or
d. hijacking; or
e. natural disaster or adverse weather; or
f. being directly involved in a documented traffic accident while you are en route to departure; or
g. unannounced strike; or
h. a civil disorder; or
i. Sickness or Injury of you or a Traveling Companion; or
j. death of a Traveling Companion."
Although your reasons for delaying your trip are understandable, those reasons are still not listed as "covered reasons" for reimbursement under Travel Delay, so your claim was correctly denied.
If you can provide other documentation confirming that your delay was actually due to a covered reason in the policy, we would be glad to re-visit the claim on your behalf.
We appreciate your taking the time to submit your review which will be
published as you submitted.May 08,2018
The trip included a
cruise
Generali Global Assistance
Standard
I found it to be very very expensive It seems to me that if a person age 75 is in excellent health and strength taking no medications should be have a lower rate! I had NO sea sickness whatsoever and didn’t need motion meds the whole trip!
Ruth S. would
recommend this plan to a friend or relative.
-
Mike
Thank you for providing your feedback. There are 3 main factors that determine premium costs: the cost of the trip, the length of the trip, and the travelers ages.
If you have any additional questions or concerns, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.Mar 15,2018
The trip included a
tour
Generali Global Assistance
Standard
CSA processed my claims very fast. I had an accident on the day I arrived to my first destination and it ruined my whole trip as I was hospitalized and not allowed by the doctor to do any activities. I came back with my original air ticket and filed my claims as soon as I received my claim form filled by the doctor from overseas. CSA processed my claim much faster than my own health insurance that took several months to process my claim. For trip interruption, CSA approved my claim within 5 business days. I had to wait for long on my health insurance reimbursement but it was due to the delay from my primary medical insurance. Once I received the explanation of benefits from my medical insurance, CSA mailed me the check to cover the amount not paid to me by my medical insurance. I will never travel without trip insurance. And CSA will be my first choice as I am extremely happy with their procedure.
Muantawan A. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
I am pleased to report that none of the contingencies I insured against occurred. All I can say is that your web site was easy to use and informative; the one time I had to contact you I got a human being immediately and got a prompt answer to my question; and your rate was competitive. Next time I probably will self insure against everything except the medical evacuation and coverage, which I believe really is necessary.
David M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful