Travel Insurance Reviews Generali Global Assistance Standard
The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.
To learn more, see the Generali Global Assistance Standard product page.
Generali Global Assistance
Standard
No hassle insurance plan for travelling to destinations where insurance is required. It covers more than any other plan, it is easy to get and gives you peace of mind when in another country. Mine covered Covid 19 hospitalization as well as plane schedule changes among many other perks. Very satisfied.
Fernando A. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
A fellow traveler on my trip had a heart attack. He had to have immediate surgery in a foreign country. Thank God he had trip insurance. Never leave home without it.
Libby C. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Good and reasonably priced travel insurance plan.
Martin T. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Love CSA. They have always been fair with us.
Janice S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Did not expect it would be needed but it was required by the outfitter otherwise I would not have purchased it.
Keith S. would not
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
It was comforting knowing I had this plan in case something happened while on the trip.
Helen F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
This was my 3rd purchase of CSA insurance through IMT and the purchase experience has always been positive with fast response.
This is the first time I've had to file a claim with CSA. Our flight was delayed for several hours and baggage was lost for 2 days. When we returned home, I flied the claim and included all requested documentation which was scanned in and clearly labeled. The claim was under $100. After a week of not even an acknowledgement of receipt from CSA, I had to email twice before learning no one had yet had a chance to review the claim. When they did respond, they twice requested documentation I'd already sent (which I then resent), and each email required 3-4 days for a response.
In the end, after about 4 weeks, I received the requested reimbursement, but if they were more responsive and organized it sure would make the process less painful and luckily I wasn't out of a lot of money. It's good coverage at a reasonable price, but if you have a claim be prepared for frustration and hopefully you'll be pleasantly surprised.
This is the first time I've had to file a claim with CSA. Our flight was delayed for several hours and baggage was lost for 2 days. When we returned home, I flied the claim and included all requested documentation which was scanned in and clearly labeled. The claim was under $100. After a week of not even an acknowledgement of receipt from CSA, I had to email twice before learning no one had yet had a chance to review the claim. When they did respond, they twice requested documentation I'd already sent (which I then resent), and each email required 3-4 days for a response.
In the end, after about 4 weeks, I received the requested reimbursement, but if they were more responsive and organized it sure would make the process less painful and luckily I wasn't out of a lot of money. It's good coverage at a reasonable price, but if you have a claim be prepared for frustration and hopefully you'll be pleasantly surprised.
DIANNE D. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Zac
Thank you for providing feedback on your policy. For customers experiencing claims issues, please contact InsureMyTrip, and request a customer advocate. Customer advocates assist customers with the claims process, and contact the insurance companies on their behalf to help resolve claims issues. Representatives are available 7 days a week. Our toll free number is 800-487-4722.Nov 20,2014
The trip included a
tour
Generali Global Assistance
Standard
Great to only buy the coverage desired at a reasonable cost.
Ann F. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
I've bought CSA for my travel for several years now. The price is reasonable for the coverage extended. While I've never made a claim to-date, I feel more secure knowing unexpected events are covered.
Patricia P. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
great plans; gave your website to two older ladies on my trip...
Angela D. would
recommend this plan to a friend or relative.