Travel Insurance Reviews Generali Global Assistance Standard
The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.
To learn more, see the Generali Global Assistance Standard product page.
Generali Global Assistance
Standard
I’ve used InsureMyTrip before and have always been pleased with their service. I did have problems my last two trips getting the website to complete transaction, but it was easy to call and the person I spoke to was very helpful.
My one suggestion would be to include a plan that covers animal emergencies too. I have a 13 year old service dog and would gladly pay to know her trip was also properly insured too.
My one suggestion would be to include a plan that covers animal emergencies too. I have a 13 year old service dog and would gladly pay to know her trip was also properly insured too.
Terri H. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
glad i didn't need it but was glad i purchased it !For the you never know what might happen!
MARK R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We almost had to use the insurance plan, but thankfully didn't need to. We were glad we had it just in case.
William S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
The plan was easy to purchase on line and seemed to provide adequate coverage. My answers are based simply on purchasing the plan as I did not have any need to use it.
Janet Y. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Was diagnosed with pneumonia the day before the flight to Hawaii, luckily I didn’t have to cancel the trip, it was comforting to know that I had trip cancellation with Generali Global Assistance. I wasn’t going to purchase insurance because I felt that my husband and I are in good health, I purchased the coverage at the recommendation of two neighbors. So glad I did. It was definitely worth the price of mind.
James M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
My American Air Lines flight from Denver to Raleigh was cancelled October 1 because of Hurricane Florence even thought RDU Airport was not closed. Maybe AA could not get the scheduled aircraft to Denver. I had to spend Monday night in Denver. Because the hurricane formed before I left on my tri[ I was not reimbursed for my motel room. I think for now on I will just skip trip insurance and I a reserve fund for things like that. It would be less expensive in the long run: $288 for insurance, $150 for room (not reimbursed).
Joan S. would not
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Customer service was excellent. I realized I had put the wrong date for my return trip, the advisor I spoke with made the change of date free of drama.
elizabeth b. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Our claim, based on the French rail strike, was paid in full and very promptly, with no questions or difficulty whatsoever. We now use Generali for all our trip insurance. We're impressed by the coverage for the price, and the great claim response.
James B. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Generali Global Assistance
Standard
It was a great relief to know that if an event happened, we had all issues covered. Thank you for being there if in fact we needed assistance.
Sandra M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
We missed our connection at Chicago to Salt Lake City. I called the tour company and I was told to fly to Salt Lake City and meet the tour group at Salt Lake City. I called Generali Global Assistance to get help with my airline reservations. The woman asked why the train was late. I told her I didn't why it was late. Then she started to tell me the insurance may not cover this delay, but file a claim anyway. Thanks, I did not need to hear this at that time. I told her I needed help with airline reservations. She told me she does not handle that, but can connect me to some one who could. The person who came on the line wanted to know what I wanted and I explained I needed help with airline reservations. She told me that the company does not help with airline reservations and I have to do it myself. On your web site it says that you will help with airline reservations. I got no where with her. Because of what I was told I made other travel plans and arrived in Salt Lake City 2 days later and we met our tour group. I got ZERO help from the Insurance company. The insurance is good as long as you don't have to use it! I'll save my money on further trips and not get the insurance from InsureMyTrip. It was an extremely stressful situation and a total waste of money to buy insurance from your company.
ROBERT P. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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Mike
Thank you for your feedback. We are sorry to learn that you are dissatisfied with the service you received. We have passed your comments about the Concierge services on to the insurance provider for their review.
Please call us at 800-487-4772 if you have any questions pertaining to this policy. We would be happy to assist you.Oct 04,2018
Please remember that InsureMyTrip is available for assistance by calling (800) 487-4722 weekdays from 7:00 AM to midnight ET and weekends from 9:00 AM to 9:00 PM ET.