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Travel Insurance Reviews Generali Global Assistance Standard

The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.

To learn more, see the Generali Global Assistance Standard product page.

Customers who have visited the Caribbean rated the Generali Global Assistance Standard plan
4.67 out of 5
947
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
I purchase plans from Insuremytrip.com and have probably filed 3 claims out of perhaps 20 policies purchased. To make a long story short, I filed for trip interruption, damaged luggage, and lost item and of the 3, only partial payment ($50) was made on the luggage claim, all the others were denied despite substantial documentation. Wouldn't purchase from this company again.
Alan T. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Deborah
    Generali Global Assistance
    Photo
    We’re sorry to hear that one of your personal items was lost or stolen and apologize for not meeting your expectations. We take customer service and the claims review process very seriously and cannot stress enough to our customers that it is important they review the coverage details of our plans via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions they may have. Unfortunately, our plans are not able to provide coverage for every type of item that you may be traveling with. If there is something specific that you want to be sure is covered, please reach out to us before, during or after you purchase your plan. In this instance, prescription eyeglasses were not covered. We were able to reimburse you for the actual cash value of your damaged luggage. Our Baggage Coverage takes depreciation into account based upon the age of the item claimed. If you have any additional questions or concerns, please reach out to us at the number or email provided above.
    Oct 24,2016
The trip included a
cruise
Generali Global Assistance Standard
Thankfully we did not need to use the plan...but it was worth the reassurance it provided that if we needed something it was there.
Elayne C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Without filing a claim, it is difficult to rate the company. However, the plan seemed to offer what I needed and wanted at a reasonable price.
Eleanor B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I n=didn't have to use it so I don't know how the claims process would be. But it was a great piece of mind.
Anthony W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Submitted medical claim on a previous trip and received the best service. Will choose CSA for all trips based on that positive experience.
Claire W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
At one point we thought we might need some assistance (thankfully that airport issue was resolved), It was so much less stressful knowing that we would have some help had it been needed. Thanks.
Wilma E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Thankfully we didn't need to use the insurance, but just buying the insurance gave us peace of mind while away on the ship. We will definitely purchase again before going away again next year.
Robert S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thanks goodness we did not need it, but felt comfortable knowing we did have coverage if we did need it.
Doris B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I have purchased CSA Travel Protection in the past and fortunately for me have never used it. But will continue to purchase if and when I travel again.
Corazon Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Didn't need to use but good to have. Only thing I didn't like- no tags for luggage or for personal carry.
Sharron M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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