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Travel Insurance Reviews Generali Global Assistance Standard

The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.

To learn more, see the Generali Global Assistance Standard product page.

Customers who have visited the Caribbean rated the Generali Global Assistance Standard plan
4.67 out of 5
947
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
Although my ratings were high the true value and performance of an insurance is when you nee to use it to file a claim, I am quite happy that I didn't have to. I can attest to the other items as 5 star, the coverage was what I wanted, the price was quite reasonable and well worth the peace of mind when you are traveling.The agent was pleasant and quite helpful in getting the biggest bang for my buck. I WILL USE THEM AGAIN. plane to Fla and cruise to western Caribbean.
William P. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We did not need to use it, but isn't that why we buy insurance anyway.
Karen E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Didn't have any problems so there is nothing to review.
Wayne C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I called to initiate a claim and the representative was very helpful and offered some good advice. The claim forms were emailed to me right away and once the claim was sent it I received a notice within a couple of days that the claim had been processed. Excellent service!
Christine M. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Unfortunately we had to cancel. The claims representatives stated that the policy was not in effect on the date of purchase of 12/21/2105. They stated the date was 12/22/2105. This was the date that the doctor treated my wife. In addition they stated that the doctor who treated my wife stated that the condition had occurred multiple days before her in person treatment. On the doctors sheet provided in your kit he stated that this not a condition of an underlying condition and she was medically unable to travel on 12/22/2105 which is in guidelines of the trip.
John P. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. CSA Travel Protection has issued the following reply:

    "We’re sorry to hear your wife was not well enough to travel. We thoroughly reviewed your claim, but, unfortunately, it was not payable. We would like to take the opportunity to explain the details of the plan you purchased to help you better understand why. Please contact us at (800) 348-9505 or via email at [email protected]."

    Mar 01,2016
The trip included a
cruise
Generali Global Assistance Standard
The plan covered all our concerns and was reasonably priced. Although we did not need to file a claim, we felt assured just knowing we had the coverage if it became necessary.
Douglas R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Fortunately, I did not have to use the insurance. But, I feel better to know that I could use it in case of an emergency, especially when I am traveling overseas.
Ursula K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Always felt confident with insurance. Very reasonable.
Gale P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Economical plan with good medical coverage for international travel. Plan was purchased as a medical only plan which had better benefits and lower cost than typical medical plan.
Nelson F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I got sick 2 days before going on our cruise. Since there was no way I could travel, I had to cancel the trip. I sent in the doctor's note and paperwork and was fully reimbursed within a month. I was fully satisfied for the great service and can recommend CSA to all. Thank you CSA.
Monika K. would recommend this plan to a friend or relative.
7 of 8 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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