Travel Insurance Reviews Generali Global Assistance Standard
The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.
To learn more, see the Generali Global Assistance Standard product page.
The trip included a
cruise
Generali Global Assistance
Standard
My trip went off without a hitch, but I met others who 6 days into the cruise still didn't have their luggage after missing the first 2 days. All I could say was "that's why I bought my CSA travel insurance ".
Eddie V. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
My flight was delayed 10 hours on return. We finally departed at 3 a.m. We sat in the airport for 10 hours because we had baggage and it was too difficult to leave the airport and come back again. I am 78 years old and in poor health. CSA pays nothing for delay, only for additional expenses such as food, hotel, etc., We did not incur expenses, only the unexpected misery of a 10 hour delay.
Abigail S. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
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Deborah
Generali Global Assistance
Thank you for your feedback. We’re sorry to hear about your delay and about your negative experience at the airport. While we aim to always provide the best customer service experience possible, our plans are designed to provide coverage for financial losses you might incur while traveling and are generally unable to provide inconvenience payments of any kind. We highly encourage customers to review a sample Description of Coverage/Insurance Policy at the time of purchase in order to better understand their plan details. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. We hope you’ll consider updating your review. Please contact us at (800) 348-9505 if you have any additional questions or concerns about the plan you purchased.Aug 26,2016
The trip included a
cruise
tour
Generali Global Assistance
Standard
We were satisfied with the coverage we chose and thought the cost was reasonable.
Edward C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I can comment only on the matter of ease of purchase, coverage, and cost. The plan provided peace of mind in the event of the need to cancel a non-refundable cruise purchase.
Margaret H. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
When I bought the plan I payed $240 but I looked at the same plan a few days later and it was $180. It was disappointing.
Mikhail C. would
recommend this plan to a friend or relative.
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Mike
Thank you for your review and feedback. Some insurance companies will base your price partly by determining how close you are to your departure date. The logic is that the less time you have before departure, the less likely you will have a trip cancellation claim. This is likely why you say a lower price when you checked a week or so later. We are available seven days a week to answer any questions or concerns you may have.Jun 18,2015
The trip included a
cruise
Generali Global Assistance
Standard
Thankfully, we didn't need to file a claim, so I can't really say much about the effectiveness of the coverage.
Howard S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
We had no reason to file a claim. Prices for seniors seem exceptionally high. Why not offer a partial refund if no claims are filed?
Nancy K. would
recommend this plan to a friend or relative.
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Matt M.
Thank you for your review and your feedback. We will share your request with our business partners.Oct 29,2013
Generali Global Assistance
Standard
I was very pleased with the speed in which the complete plan was was accomplished and the way it was handled.
Ea K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
The plan covered what we needed. Glad we did not have the occasion to use it. Would purchase again.
Marvin Y. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
It was easy to do and provided everything we needed in trip coverage.
David A. would
recommend this plan to a friend or relative.
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If you are delayed on your Trip for 6 hours or more, CSA Travel Protection will reimburse you up to 150 USD per person, per day
for reasonable additional expenses incurred by you for
hotels, meals, telephone calls, and local transportation. Proof of these expenses must be provided with your claim.
Travel Delay must be caused by or result from:
a. delay of a Common Carrier; or
b. loss or theft of your passport(s), travel documents
or money; or
c. Quarantine; or
d. hijacking; or
e. natural disaster or adverse weather; or
f. being directly involved in a documented traffic
accident while you are en route to departure; or
g. unannounced strike; or
h. a civil disorder; or
i. Sickness or Injury of you or a Traveling
Companion; or
j. death of a Traveling Companion.
Travel insurance industry standard is to reimburse out of pocket expenses resulting from a covered peril. We understand that being delayed is an unpleasant experience, but travel insurance does not award benefits solely due to being inconvenienced.
Please call us at 800-487-4722 if you have any questions or concerns. Our licensed representatives are available 7 days a week to provide assistance and support.