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Travel Insurance Reviews Generali Global Assistance Standard

The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.

To learn more, see the Generali Global Assistance Standard product page.

Customers who have visited Italy rated the Generali Global Assistance Standard plan
4.59 out of 5
700
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
didn't need, a very good thing.
Angela D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I had a change in travel dates due to pulling out of a tour, so not only were my dates changed, but the amount of coverage I needed went way down due to now traveling on my own. I called Generali the week before I was to leave -- they changed the dates and refunded the difference between my original coverage and what my new coverage was. The change and refund was same day. I was very impressed with their responsiveness and will certainly use them again the next trip I take.
Susan D. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I never needed to use the plan so I don’t know how they would respond to a claim, but the cost was reasonable and coverages were good.
Judy P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
This policy gave my wife and me peace of mind during our recent international trip to Italy. Traveling in these Covid times with numerous bureaucratic tests, retests, mandatory forms, countless inspections, tight border controls, etc. is HIGHLY STRESSFUL. While the insurance coverage gave us some peace of mind during this trip, we now question why we even bother with international travel. Traveling is not fun.
There is no coordination among the airlines and the so-called political leaders are not leading. I fear that the travel industry is needlessly doomed.
Joseph B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Luckily I dd not need to file a claim. Eight people in my travel group tested positive for Covid-19, one had to be hospitalized. I am not sure that my insurance premium would have covered the additional expenses. Did it?
Edith S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
regretfully i had to cancel this trip bc of a hip issue that is requiring hip replacement- i could not manage walking or traveling. Generali was great to deal with- helpful staff, easy process and follow thru with full refund. Naturally i needed to provide all documentation re: physician letter, treatment history etc. but absolutely no push back and received full refund promptly. very satisfied.
Pamela O. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The best thing about the plan is I didn't have to use it!
However, felt it was a sound plan and good value.
Bruce S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I can say that it is impossible to rate an insurance policy until it is needed. That is the time that the rubber meets the road and the only time that a policy can honestly be rated.
Edward K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Had a medical emergency while in Italy. Though everything turned out well, my wife and I missed the first 2 days of our 10 day tour. Once home, I opened a claim and submitted the receipts and documents via the Generali online website.The process required a few emails, a telephone call to my claims agent, and submitting a few extra documents, but we were treated well and reimbursed fairly after 7 weeks. All in all, a good experience with this company.
Ronald S. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I took the insurance as I wanted to be safe in case needed. It appeared to a a reasonable plan, comparing to others offered. Happily, no claims were filed. But it is difficult to assess whether or not this company serves its customers' needs well. It would be apparent if a claim had to be filed, but otherwise, how can you really judge.
Denise G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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