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Travel Insurance Reviews Generali Global Assistance Standard

The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.

To learn more, see the Generali Global Assistance Standard product page.

Customers who have visited New Zealand rated the Generali Global Assistance Standard plan
4.33 out of 5
82
ratings and reviews
91%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Did not need to use the insurance but provides peace of mind. Wish it was not so expensive however.
Sheryl B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Did the trick- satisfied our tour operator and gave us peace of mind for a reasonable cost.
Cynthia O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Not really sure on the goodness of the plan because I never needed to file a claim, but I was glad I had the insurance. two others on the trip were either sick or injured and if that had happened to me, I would have returned home and filed a claim!
Gail N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I left a message and asked for a call back do to my wife going to urgent care. I did not get any return call.
Rodney M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your comments.

    In response to this review, Generali researched their files but could find no record of your call or email to the Generali claims or emergency assistance center. However, they do have a call from you to their customer service center asking to cancel this policy stating that you already had a policy. Since your call to cancel this policy was outside the 10 Day Review Period, you were not eligible for a refund.

    "10-DAY RIGHT TO EXAMINE YOUR POLICY
    If you are not satisfied for any reason, you may cancel coverage under the Policy within 10 days after receipt. Your premium payment will be refunded, provided that there has been no incurred covered expense and you have not left on your Trip. Return the Policy to us at the Program Administrator’s office or our authorized agent. When so returned, the Policy is void from the beginning. After this 10-day period, the payment for this coverage is nonrefundable."

    We regret that we could not be of assistance. Please call us at 800-487-4722 if you require additional information.
    Mar 14,2019
Generali Global Assistance Standard
It felt good to have a plan. Fortunately I had no need to use it. I will always use this plan in the future when I travel.
Barbara E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I was on a timeline with signing on for a tour at the last minute. General Global Assistance was able to put together a plan that met my needs very quickly.
John H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We debated whether to purchase trip insurance, but eventually decided to do so. As we had no claims during our trip (thankfully), we can't comment on the claim process.
Jonathan L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I have no opinion on anything because my trip went smoothly and I never had to contact you.
Leona O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Glad I had protection, glad I did not need to file a claim.
Nancy C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The CSA Travel plan seemed to provide good value for the cost.
Scott O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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