Travel Insurance Reviews Generali Global Assistance Standard
The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.
To learn more, see the Generali Global Assistance Standard product page.
The trip included a
tour
Generali Global Assistance
Standard
Many benefits at a reasonable price. Fortunately had no opportunity to use them.
Tamara T. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I didn't have to use it so I can't really tell how good it was. It gave me peace of mind.
Randolph S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Having insurance worked. We all came home safe and sound!
Roberta R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
My cruise was cancelled due to bankruptcy and this pathetic insurance policy was worth nothing to us. They refused to cover any airfare or accommodation loses what so ever, because they we not considered a covered event! Give me a break!
Ruth H. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
We had to cancel our trip due to my spouse's sudden health issue. I submitted the proper materials to CSA.. Within severaolhours of my sending in the materials by fax, I received an email that my claim had been processed and that we would receive 100% of the requested reimbursement within 7 - 10 days. We received the check in one week. The follow-through and service was excellent. I highly recommend the CSA Company to you!
Daniel S. would
recommend this plan to a friend or relative.
7 of
8 people found this review helpful
Generali Global Assistance
Standard
I believe that the CSA Travel Protection Custom plan offered great bang for the buck, offering comfort and reassurance if something did happen. I was fortunate that I did not have to use it.
David S. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I feel I had to jump through several hoops to have my claim honored, but in the end, they did cover it for what we requested.
Thomas S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Zac
Thank you for your feedback on the policy. We are pleased to learn that your claim was paid. For future knowledge, InsureMyTrip employs a Customer Advocate Program. Our advocates can assist in submitting documentation and expediting the claims process. Our representatives are available 7 days a week by calling 800-487-4722.Jul 07,2015
Generali Global Assistance
Standard
I will purchase again when I go on my next trip. The airline has always been delayed for one reason or another, and with connecting flights, one never knows when your trip will be delayed.
RICHARD B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I already referred you to the friend who went with me. He bought his insurance before I bought mine. It did help with peace of mind knowing we had the insurance if it was needed. We will use you again in the future.
Joseph C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I would recommed it but, didn't need to use the plan. Plan was reccomended from someone who bought and used plan. No complaints from them.
Rita L. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
"We’re sorry to hear about the circumstances surrounding your claim. We take reviewing and responding to claims very seriously. We’ve reviewed your claim and a member of our team is reaching out to you to explain why your claim wasn’t payable. We aim to ensure our customers understand the coverage details of our plans and strongly recommend they review a sample Description of Coverage/Insurance Policy that is provided at purchase. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. Thank you."