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Travel Insurance Reviews Generali Global Assistance Standard

The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.

To learn more, see the Generali Global Assistance Standard product page.

Customers who have visited Japan rated the Generali Global Assistance Standard plan
4.44 out of 5
153
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
I lead tours in Japan and always recommend trip insurance to my customers. This policy gives excellent coverage and very good price for folks over 70. I highly recommend.
Marilyn T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I did not need to use the plan and for that I am great full.
Janet H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I'm actually not sure if this was a good plan or not because the communication from the people I spoke with was so convoluted. My travel was caught in the Japan multiple disasters of the worst Typhoon in decades and the Earthquake. I was stuck at the airport, my lodging and trip was in question and the two people I spoke with were indirect about my options to the point of being rude. I never got a straight answer whether I was covered or not. One person said, "we don't cover any losses from a little rain." This was a national disaster! The airport was shut down. People died. I was horrified. I asked to speak with another person and he said, "I can't do that." I hung up and called back and got another person who was a bit better but still very convoluted in her response. "Well, we can't say, but you can file a claim."

In the end, I made my trip, 2 different plane bookings later; I was 2 days late - but the hotels did not charge me. I lost a little money on plane flights but decided it was not worth the hassle with these people. I definitely do not recommend.
Kimberly I. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for contacting InsureMyTrip describing your telephone contact with the Generali Global Assistance 24 hour assistance center. We apologize that you did not receive the A+ professional assistance that travelers historically have come to expect from Generali. We have forwarded your comments to Generali's management who will incorporate your unfortunate experience in their training program to improve their phone response.

    Once again, we appreciate that you brought this to our attention.
    Oct 01,2018
The trip included a
tour
Generali Global Assistance Standard
Thought the coverage price a little expensive
Althea W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
good
Abdul H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The plan was a reasonable price for all the things it covered
Arlene O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Although I only purchased Medical Coverage and did not need to use it it gave me great peace of mind and a great deal of confidence in InsureMyTrip!! I have been recommending this company to everyone I talk to about my trip. They are professional s and answer all questions. Thanks InsureMyTrip!!!
Cecilia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Fortunately, I didn't need to file a claim, so I can't speak to the company's performance there. But I will say the policy was very easy to purchase, seemed reasonably priced, and gave me peace of mind when I left for the trip. I'd probably buy this service again for my next big trip.
Naomi W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
No need to use, but was glad I had protection at an affordable cost.
The trip was fantastic and thanks for giving me the protection to enjoy the trip.
Lewis V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
My wife fractured her ankle 2 weeks prior to our leaving on a hiking trip in Japan. CSA paid for all of our non-refundable expenses promptly.
Gary P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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