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Travel Insurance Reviews Generali Global Assistance Standard

The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.

To learn more, see the Generali Global Assistance Standard product page.

Customers who have visited Hawaii rated the Generali Global Assistance Standard plan
4.57 out of 5
179
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
In all the yrs I've bought insurance for 2 of us & then a family of 4
I've only claimed once !!!
when my husband hd a Heart Attack in USA !!!
We came fr UK ...& wd hv bn Bankrupt !!!
Lily W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately we did not have to use the insurance. Just knowing that we were covered in case anything happened made our trip worry free.
Neal K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We had to cancel our trip because of weather. Our claim was processed promptly and all money was returned.
Douglas V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The peace of mind to know we had the coverage needed was great!. Happy to say we did not need to make a claim.

Our vacation was the trip of a lifetime!
Anthony P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We had to cancel our trip because one member of our party was unexpectedly hospitalized for a mental illness. Most policies will cover claims if mental illness results in hospitalization, but not CSA. If there is any chance of a claim for this reason, people should avoid using this insurer.
Lisa F. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. CSA Travel Protection has issued the following statement in response to your review:

    "We’re sorry to hear about the circumstances surrounding your claim. We take reviewing and responding to claims very seriously. We want customers to understand the coverage details of our plans and strongly recommend they review a sample Description of Coverage/Insurance Policy that is provided at purchase. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. We would like to explain the coverages under the plan you purchased to help you better understand why your claim wasn’t payable. Please contact us at (800) 348-9505 or via email at [email protected]"
    Mar 21,2016
The trip included a
cruise
Generali Global Assistance Standard
Used you many times, no problem. Easy, good service, both for purchasing and for a claim previously requested.
Stephanie G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We experienced a flight cancellation extending our trip by one day requiring overnight hotel stay. Filed a claim by email received by CSA 11/30/2015 and check in the mail to us 12/1/2015. Great Customer Service. We'll use CSA again.
Curtis S. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I believe the coverage was very adequate for our trip.
Daniel H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We worked with a customer service representative when purchasing our plan. He was totally professional and went the extra mile to help us select the best coverage for our situation. He didn't try to sell us anything we didn't need, and carefully explained the pros and cons of our options. Thanks so much!
Gayle Y. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The plan reviews and cost were the main reason I picked this plan. It provided peace of mind for our trip.
Russell P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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