For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Generali Global Assistance Standard

The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.

To learn more, see the Generali Global Assistance Standard product page.

Customers who have visited Thailand rated the Generali Global Assistance Standard plan
4.55 out of 5
73
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
I almost needed to use the insurance due to food poisoning. I got very sick on the plane and was taken to the airport clinic when landed in Qatar. They told me that they will not allow me to take the 17 hours connecting flight to Miami, unless my vital signs were normal in due time. Fortunately, all the medicine worked and 2 hour later I was given permission to take my connecting flight. No need for the insurance because there were no charges.
Adela C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I bought your insurance many time and see how it changed in not good way. Medical goes as a secondary. This is new option now.
Svetlana K. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. The CSA Travel Protection Custom plan is a solid, comprehensive plan with an extensive list of covered events for Trip Cancellation, Trip Interruption, and Travel Delay.

    For a valid medical claim CSA Travel Protection requires all bills and reports for medical and/or dental expenses claimed, any requested information related to the claimed expense(s), including but not limited to, an explanation of benefits from any other applicable insurance, and a signed patient authorization to release any information required by us, to investigate your claim.

    The large majority of travel insurance providers offer excess or secondary insurance. However, we do have several plans which are primary. In the future, please give us a call at 800-487-4722 so that we can assist you in selecting a plan that best suits your needs.
    Apr 01,2016
The trip included a
tour
Generali Global Assistance Standard
In 2013, I had to cancel a trip due to an unforeseen injury. Luckily, I had CSA to cover me. As I continue to travel, I continue to buy CSA insurance. Having had a wonderful experience with them for my injury claims, I gladly purchased insurance again from CSA. No complaints.
Jordann T. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Excellent customer care. Simply the best.
Stephen K. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I did not file a claim, but I did have peace of mind while traveling. My thoughts are you will never really find out how good a policy is until you make a claim. I will use this service again.
Janice L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
My wife and I were pleased with the price of the plan. We were a little bit surprised that our trip was not covered in case we cancelled our trip to Thailand due to the coup in the country in June 2014. If more regular updates reminding of us items such as this as they pertain to our insurance, that would be great.
Alissa W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. To protect your trip cost for events related to military, political, or civil unrest, we recommend Cancel For Any Reason. Cancel for Any Reason (CFAR) is an optional benefit available on about 12 different policies, usually for an additional charge. CFAR has a few eligibility criteria:

    1) It is only available within 10-21 days of your initial trip payment (depending on the policy).
    2) You MUST insure 100% of your pre-paid and non-refundable trip cost.
    3) Cancellation of your travel arrangements must occur more than 2 days before your scheduled departure date.

    Cancel for any reason returns between 70-75% depending on the policy.
    Jun 23,2014
The trip included a
cruise
Generali Global Assistance Standard
I had no reason to use the plan but I felt little more secure having it.
Linda S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Although I did not need to use my plan's coverage, I was very satisfied with the cost of the policy considering it's coverage. I compared many policies and found this one to be the best for my needs.
Michael W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Although we didn't need to use our insurance we felt safer having it in place. We were able to relax and enjoy the other side of the world!
Jeremy K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Good to know the protection is there when in a foreign country. Didn't need to use it, but that's always the best way with insurance.
Peter E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.49)
  2. Travelex
    (4.44)
  3. GeoBlue
    (4.43)
  4. John Hancock Insurance Agency, Inc.
    (4.28)
  5. AIG Travel
    (4.27)