Travel Insurance Reviews Generali Global Assistance Standard
The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.
To learn more, see the Generali Global Assistance Standard product page.
Generali Global Assistance
Standard
You buy travel insurance to feel secure in case something goes wrong with your plans. In our case nothing went wrong but we felt secure knowing we had coverage.
Ira W. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
It's difficult to rate a plan when there was no claim. I had to cancel our trip due to illness of my son-in-law needing emergency brain surgery. The timing fell into the resorts cancellation policy. Therefore I didn't need to use the insurance.
Karin F. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I had a lovely trip to Dubai, Senegal& Gambia with 5 friends from October 31-November 18, 2022! Thankfully our trip went relatively smoothly& only 1out of 12 suitcases was left behind but returned within 36hours! I thank GGA for coverage!
Lisa T. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
My flight was cancelled due to a "computer glitch" after waiting 2 hours on the plane and another few hours in the airport and Generali told us that this did not fall under "mechanical defect" so we were not reimbursed $800.
robert o. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Generali Global Assistance
Standard
I was fortunate to not have any problems, but had a sense of comfort knowing that I was covered if anything did go wrong.
Kelly J. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
We always buy a travel plan when the cost of the trip is expensive, and the weather is unpredictable. We have not had to file a claim. Will buy again in the future.
William W. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
"NEVER" travel without travel insurance ... especially overseas!! Generali (formerly CSA) has been my travel insurance company of choice for many years. In 2007 while traveling in Italy one member of our party had a heart attack and naturally our vacation was cut short. Generali (CSA at the time) made filing a claim very easy and was quick to respond with payment for our lost travel expenses. In the end it all turned out okay but there is no doubt that having a good travel insurance plan with you will make any unexpected events a lot less stressful. From that trip forward Generali is the only company I will use. Luckily, I have not needed to file another claim since then but just knowing that we are insured against the "unexpected" makes the small expense of travel insurance well worth every penny that it costs. Don't think it can't happen to you ... You never know! Highly recommended!
GARY R. would
recommend this plan to a friend or relative.
2 of
4 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
2nd time we bought, thankfully never used
ROS S. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Very easy to get coverage, talked through plans with a representative who answered all questions, looked up what Plan covered our needs. Excellent customer service.
Linda A. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Generali Global Assistance
Standard
Unfortunately or trip was impacted by a major storm. I purchased coverage to protect non-refundable condo reservations and costs for travel delays. My suggestion is to make sure you keep all your trip documentation/receipts including costs for travel changes. Online claim process was fairly easy and I was reimbursed in a reasonable amount of time. I wouldn't hesitate to use again.
carolyn t. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
Thank you for your feedback. The provider that you purchased with, Generali Global Assistance, has issued the following response.
"Hello Robert. We are sorry to hear about your negative experience and the circumstances surrounding your claim as we take customer service and the claims review process very seriously and want customers to understand the coverage details of our plans. Our dedicated claims team is currently reviewing your case and will respond with additional information regarding a determination. If you have additional questions or concerns in the meantime, please reach out to us at (800) 348-9505 or via email at [email protected]"