Travel Insurance Reviews Generali Global Assistance Standard
The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.
To learn more, see the Generali Global Assistance Standard product page.
Generali Global Assistance
Standard
The plan was promptly delivered upon request and was just what I needed for travel in India and the UAE.
Martha W. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I did not file a claim, but was satisfied with the courteous, informative representative who helped me formalize my plan. I would recommend CSA to other travelers.
Laurie H. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
We were very fortunate and did not need any medical assistance. If we need coverage in the future, we will call on you. Thank you.
Len G. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I needed to add an additional day to my policy. I called the customer service number and they easily charged my credit card and extended the policy. Great customer service!
Deborah V. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
My trip to India was delayed by 5 days due to hurricane Sandy on the east coast. Airports were closed 3 days. I also had a power outage for 3 days with no computer or phone.
I contacted CSA to alert them that my trip was going to start 5 days later and asked for coverage to continue for the additional 5 days. They would not automatically extend my coverage but told me to file a claim and they would review it and proceed from there. When I left on my trip I did not know if I had the extended coverage.
The end result was they would insure me for the additional days for an additional cost. I found this out after being on my trip for a week. They wanted me to call them collect and give payment over the phone. I chose not to do this and fortunately I had no problems during any part of the trip.
I did not like the way they handled this. Since my original return was delayed by inclement weather and the flight had to be rescheduled due to airport closures, I don't understand why it was not covered by the policy. In their policy on page 9, item #3 and 4
state that I am covered for this very thing. CSA stated that I did not notify them until the day after my trip started. That was because I had a power outage too and was unable to. I also don't see where it states this in the contract.
Anyway, the end result is that I would not use CSA again, nor would I recommend them to my friends.
Sincerely,
Diana Z
I contacted CSA to alert them that my trip was going to start 5 days later and asked for coverage to continue for the additional 5 days. They would not automatically extend my coverage but told me to file a claim and they would review it and proceed from there. When I left on my trip I did not know if I had the extended coverage.
The end result was they would insure me for the additional days for an additional cost. I found this out after being on my trip for a week. They wanted me to call them collect and give payment over the phone. I chose not to do this and fortunately I had no problems during any part of the trip.
I did not like the way they handled this. Since my original return was delayed by inclement weather and the flight had to be rescheduled due to airport closures, I don't understand why it was not covered by the policy. In their policy on page 9, item #3 and 4
state that I am covered for this very thing. CSA stated that I did not notify them until the day after my trip started. That was because I had a power outage too and was unable to. I also don't see where it states this in the contract.
Anyway, the end result is that I would not use CSA again, nor would I recommend them to my friends.
Sincerely,
Diana Z
Diana Z. would not
recommend this plan to a friend or relative.
7 of
8 people found this review helpful
-
DebraIMT
We are happy to hear everything turned out well. CSA stated you would have to file a claim or pay the additional premium for the 5 days of coverage you would need.Dec 09,2012
The trip included a
tour
Generali Global Assistance
Standard
I recommended your company to three people on this particular trips already. Thanks.
Hazel B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I have used this company many times. Before I purchased the plan, I did a thorough comparison with other plans. This one best met my needs. The price in comparison to others is competitive; however, I still feel the price is high for the average person who wants insurance for a short time. The company (InsureMyTrip) was efficient in enrolling me and the e-mail communication and confirmation process was done in a timely manner.
Sushmita C. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I forgot to take details of my plan with me. I wanted to use it but since I forgot the paper work, I did not seek medical attention. I have used CSA before and this is the first time that I wanted to get assistance and also the only time I forgot the paperwork.
Lorraine W. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
As a solo traveler I have purchased insurance through CSA for my last three trips. Fortunately, I have never had to use it although it provides security and piece of mind. I wouldn't go anywhere without it.
Leila M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I have used InsureMyTrip and CSA before and was very satisfied. Therefore I have recommended you to friends and used this service again. I will definitely use it for other trips.
Corinne S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful