Travel Insurance Reviews Generali Global Assistance Standard
The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.
To learn more, see the Generali Global Assistance Standard product page.
Generali Global Assistance
Standard
did not have to use the travel insurance
Winnie H. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Put ones mind to ease while traveling but the price is still higher than expected.
ARNULFO Q. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Great insurance is when you don't have to use it. I like the ability to compare insurance plans and will use "Insure my Trip" again.
Sharon F. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Fortunately, we didn't have to make a claim but it was good to know that we had coverage in the event it was necessary. Purchasing was simple and straightforward and we would use CSA again in the future for similar travel needs.
Lizabeth S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
CSA has been my choice for travel insurance for the past few trips; based upon price and coverage. I cannot rate claim processing since I've not needed to make any. I do know individuals who have made claims and found the process to be straightforward.
Ying C. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
One of my travelling companions experienced a medical emergency during our trip to Japan. CSA representatives were quick, efficient and very helpful. They followed up with many phone calls and emails to see if we needed assistance returning home early and how the recovery was progressing. Very impressed.
paul w. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I will never know if the plan is any good until I file a claim. I guess I should be happy I did not have to file.
Anthony G. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I was delighted to receive an email from CSA the week before the trip, which made it easy to forward all the pertinent info to my son, who was the beneficiary of the plan. It would have saved him a lot of searching had anything happened to us!
Wallace D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I never used the plan, but it was easy to obtain online and I felt safer knowing I had it.
Carole M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
We had to visit a doctor while in Thailand for a minor stomach issue, and we followed CSA's directions very carefully. Upon returning to the US, we filed a claim for merely $100 and change--and they made us jump through the hoops about several dinky little things multiple times (e.g., the doctor had issued the itemized bills in both the local language and English, yet they asked for a translation, which, besides the fact it makes little sense in the first place, would have cost as much as the small amount claimed!). They asked for a couple of other documents, one after another. It would have been one thing to ask for all of those documents at one time, but CSA came after one item at a time, and it almost seemed as though they were buying time and hoping that we'd go away facing these roadblocks.
In the end, we just gave up. During the same trip, my luggage was damaged and I was planning on filing a claim on that as well, but I didn't bother after this experience. I guess there was a reason the coverage was so cheap. All in all, this was a horrible waste of my time and money. I have since taken my business elsewhere.
In the end, we just gave up. During the same trip, my luggage was damaged and I was planning on filing a claim on that as well, but I didn't bother after this experience. I guess there was a reason the coverage was so cheap. All in all, this was a horrible waste of my time and money. I have since taken my business elsewhere.
Javier V. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
"Thank you for sharing your experience. We looked into this claim and noticed it was processed nearly three years ago. It appears that we sent you three requests for explanation of benefits, but we never received them. Additionally, a translation was not required. Please let us know if you have any further questions as we would be happy to discuss this with you again. We’re available at 800-348-9505."