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Travel Insurance Reviews Generali Global Assistance Standard

The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.

To learn more, see the Generali Global Assistance Standard product page.

Customers who have visited the Netherlands rated the Generali Global Assistance Standard plan
4.52 out of 5
196
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
The policy provided the protection I required. I have purchased coverage from CSA for several trips. Thanks.
Frederick E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I was very happy that we had a great trip and we had no need to use the insurance. We took it out just in case something should happen.
Jerold S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The insurance was not used. Buying it was efficient on the web. The real review should be from someone who had a claim.
Robert F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Worst company for travel insurance as they denied my legitimate trip interruption. Dont bother waste you money buying insurance from them make sure u understand properly before u waste your good money some of these companies sell insurance u will find out when u make a claim u get ZERO.They will never tell the truth till u make a claim my flight was delayed over 18 hours i had buy new tickets to catch my cruise i was told to make a claim after my return made the claim collected ZERO.Huge disappointment.They lie and collect money from u selling bad products.very difficult know and understand these plans unless you are lawyer and be able to take them to the court spending more mone they will have better lawyers than the one u can afford they know that.They cheat people.
HOSAHALLY N. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Deborah
    Generali Global Assistance
    Photo
    We’re sorry to hear your trip was delayed and apologize for not meeting your expectations. We take customer service and the claims review process very seriously and cannot stress enough to our customers that it is important they review the coverage details of our plans via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions they may have. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. The plan you purchased can provide coverage for a variety of different expenses if your flight is delayed. Our Travel Delay coverage can provide reimbursement for certain out-of-pocket expenses you might incur while delayed for six hours or more, such as lodging, meals and local transportation. However, in order for our Trip Interruption coverage to provide reimbursement for unused, prepaid non-refundable expenses your flight delay must result from either adverse weather, mechanical breakdown of the aircraft, or an organized labor strike. Trip Interruption cannot typically provide reimbursement for airport security scares. If you have any additional questions or concerns, please reach out to us at the number or email provided above.
    Nov 21,2016
Generali Global Assistance Standard
This was the second time I used CSA Travel Protection, but I did not need to access the services either time. I chose the plan by comparing the benefits to other available plans and by reading the reviews.
Judith A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We experienced a trip interruption as the result of Delta's computer glitch. CSA covered all our out of pocket costs expeditiously and without hassle.
Lee H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The cost was much cheaper and covered more expenses than the trip insurance that was offered by the cruise company.
Theresa V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Overall I thought this plan was a good value.
Charles C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Having peace of mind knowing I was covered during my trip made my vacation more enjoyable.
HAROLD P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Since I didn't have to file a claim, all I can rate is the stated coverage, which was just what I was wanting. The cost, in comparison to other plans, seemed reasonable. Easy to compare plans.
Alvin K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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