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Travel Insurance Reviews Generali Global Assistance Standard

The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.

To learn more, see the Generali Global Assistance Standard product page.

Customers who have visited Hawaii rated the Generali Global Assistance Standard plan
4.57 out of 5
179
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
We just returned from a 15 night cruise and we're very glad we purchased this insurance. We did not need to use it at all, but the piece of mind it provided was worth it! We wouldn't use the insurance on all of our trips, but this one was rather expensive for us and you just never know with weather, health and other issues that could ruin a trip for you. We looked at lots of plans and will certainly use these folks next time we want trip insurance. Excellent service!
Gary W. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Shuttle driver inadvertently left a medically necessary cane/chair on the shuttle and drove away. Claim filed and approved for the full replacement cost of the device. Excellent insurance company. I'll use them again.
Robert R. would recommend this plan to a friend or relative.
17 of 18 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I thought your Travel Protection plan was very reasonable compared to other travel protection plans that are being offered.
Why should we say yes when we didn't file a claim?
Louise T. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
CSA Travel Protection received our claim on Dec. 8th
of 2011. We received a claim payment on 1-23-12.
I feel the service for our Trip Interruption claim was
very slow.
David G. would not recommend this plan to a friend or relative.
19 of 28 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Kathy
    Generali Global Assistance
    Photo
    We're sorry to hear of your recent experience with CSA. Without knowing the specifics of your claim, the holidays and an unusual spike in claim volume due to major events may have impacted the turn time a bit this time around. CSA is committed to providing prompt, fair and equitable claims service and focuses on ensuring consistency and accuracy in the claims process. Please let us know if you have any additional questions or concerns. Thank you for your feedback!
    Jan 25,2012
Generali Global Assistance Standard
This plan was recommended to me for the coverage needed. We did not have to make a claim so cannot evaluate it from that standpoint.
Barbara O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We traveled with our grandsons 16, 12 and when traveling with youngsters it's always best to allow for the unknown events that may arise. Fortunately our trip has been completed without any problems..
Frank R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Plan was fine. Cost was a little high.
Benedict J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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