Travel Insurance Reviews Generali Global Assistance Standard
The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.
To learn more, see the Generali Global Assistance Standard product page.
Generali Global Assistance
Standard
Totally satisfied. Trip went well. No claims filed.
Marlis S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
Although I should have known this a long time ago, I just discovered that my MasterCard provides similar coverage free-of-charge. There's really no reason to purchase this kind of insurance for a trip like the one we did. Talking to your staff several times was extremely instructive, and I'm grateful to you for what I learned. But I'm doubtful I will buy this insurance again.
David B. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Hard to evaluate if there's no claim.
Christopher H. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
CSA needs to be more clear whether the plan covers the situation where a terrorist attack ANYWHERE disrupts travel to a scheduled destination. In the case of ocean and river cruises for example, it is very difficult and costly to catch up to a departed ship if direct or connecting flights are cancelled or delayed.
Michael M. would
recommend this plan to a friend or relative.
-
Zac
Thank you for your feedback on the policy. The CSA Travel Protection Custom plan covers Trip Cancellation and Trip Interruption due to:
A Terrorist Act which occurs in your Scheduled Trip Departure City or in a city to which you are scheduled to travel while on your Trip, and which occurs within 30 days of your Scheduled Departure Date, provided the city has not experienced a
Terrorist Act in the past 30 days prior to the effective date of your coverage.
As you can see, the terrorist incident must occur in a city listed on your trip itinerary.
CSA Travel Protection defines a Terrorist Act an act of violence, other than civil disorder or riot, (that is not an act of war, declared or undeclared) that results in loss of life or major damage to property, by any person acting on behalf of or in connection with any organization which is generally recognized as having the intent to overthrow or influence the control of any government.
The wording of a covered terrorist event under Trip Cancellation and Trip Interruption, and the definition of terrorism can vary from plan to plan.
Please call us at 800-487-4722 to learn which plans best cover your concerns.Apr 29,2016
Generali Global Assistance
Standard
After complaining, the claim was processed very promptly. I was contacted by InsureMyTrip and they handled everything very professionally, efficiently, and with great results.
Yelena R. would
recommend this plan to a friend or relative.
-
Zac
Thank you for your feedback on the policy, and for allowing us to advocate on your behalf. We are pleased to learn that CSA Travel Protection paid the claim.Mar 18,2016
Generali Global Assistance
Standard
The CSA Travel Protection Custom plan certainly gave me peace of mind. All the correspondence was very positive and made me feel confident that CSA would be there to help me if I needed it.
mary l. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I didn't have to use the CSA Travel Protection Custom coverage, but it was really worth the cost of having it. I would definitely use it again next time I travel!
Renee S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Very pleased that they settled my claim promptly and fairly.
Thomas H. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I really appreciated how much was covered for such a reasonable price. It gave me peace of mind at a great price. Thank you.
Jeffrey D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
We used CSA for another trip and had to make a claim. The service was excellent and we had no problems once we submitted our documents. That is why we bought another policy for our trip to France. While we didn't need to make a claim this time, we felt it was a prudent investment.
Michael C. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
"We’re sorry to hear you were not satisfied with the travel insurance you purchased. Credit cards may provide coverage for fewer instances than specialized travel insurance, and they usually offer lower limits. In addition, your card’s coverage will most likely not cover anyone else traveling with you. It’s important you check these details as our plans can cover up to 10 travelers, so we can protect your travel companions too. Feel free to call us to discuss your situation further. Thank you."