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Travel Insurance Reviews Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers who have taken a cruise rated Global Alert!
4.56 out of 5
852
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
Global Alert! Preferred
So glad you exist to offer comfort!
Jon H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
had no problems, had no worries at all because of my coverage
James G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Have purchased insurance several years, but have never had medical issue for any claim, so difficult to determine if worthwhile, but always medical risks when travelling.
Mark J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
It's hard for me to rate this plan 'cause Thankfully! I didn't need to use it. I will say that it did give me some peace of mind knowing we had coverage if anything did happen.
Loretta C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Best part was that the coveraget wasn't needed. I did have a confident feeling that if we had an issue it would be taken care of. I really like the website for ease of comparison shopping. Will be using this service again when we travel next year.
Robert B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
The coverage was good and the claim was handled fairly in my opinion.

The processing time was too long. It was received on January 17th and we did not receive compensation until March 9th.

When you charge for insurance even when coverage starts 8 months out, you want your money immediately. Cash flow is also important to the customer.
David S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
6% of the Total cost of the trip is pretty expensive.
2 months is a long time to wait for reimbursement.
MUST CALL rather than track your claim online ....customer service representatives are quite competent and willing to assist!
I believe the settlement was very fair. Just be aware that booking fees and cancellation fees incurred with a wholesaler (in this case United Cruises) are not covered. Our uncovered amount was only $125.00. I would suggest booking directly with a cruise line or airline in order not to incur these charges.
Mary R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
We have used Global Alert for several trips. Thank goodness we had no reason to file a claim this time, but we have in the past and the service was excellent.
Phyllis J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred Plus
The claim procedure was ridiculous. The forms asked for silly things such as show proof of payment for the insurance policy itself and show proof of payment for the cost of the cruise I went on. This was a MEDICAL claim for services while on a cruise ship.

The time to process the claim was so frustrating. They received the completed information from me on Jan. 23, 2017. I received my payment on March 4. It took them 5 days just to make a file and then more time to submit it to "claims dept."
All my forms were complete and they did not need to contact me for more info. So, why so long? Just frustrating. The end result of my claim was fair and accurate.
Neal P. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
Primary health is important in travel insurance and I was able to secure this.
Teddy R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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