For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers who have tour rated Global Alert!
4.49 out of 5
948
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
Global Alert! Preferred Plus
Could be a little better priced, but I'm happy with the items that are covered for piece of mind when i travel abroad. Thanks.
Sarah W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
I'm glad we didn't need to use the insurance because we had no issues but I felt comfortable knowing we had the insurance.
Elizabeth S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Excellent plan that provided all I wanted in Travel coverage. Lost luggage, last flights, medical and if needed, evacuation coverage. Happily, I did not need any of the services offered. The peace of mind for knowing I had coverage if needed was the greatest benefit.
As for Insure My Trip. The best. One place to review all plans from different companies. This was my second purchase through InsureMyTrip.com and I am very satisfied with them.
Highly recommend both Global Alert and InsureMyTrip. com.
Herman E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Did not need to use the Global Insurance. Therefore, I cannot give any evauation at this time.
Robert A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Difficult to rate since the plan was not used.
Paul P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
When booking a non-refundable 20-day trip to China through Sinorama Holidays (which included airfare, hotels, meals, tours and in-country transportation), we were urged to purchase our own travel insurance. We are in our seventies, and have traveled to places like India and Russia, but never purchased travel insurance before. We are SO GLAD we did. We purchased an all-inclusive Global Alert policy online through InsureMyTrip / TripMate. It covered us from the day we booked (in October) through the dates of the trip (late March into April). We paid only $180 each to cover the trip cost of $2499 each. The peace of mind was great in itself. But when, two days before departure, my husband developed stomach cramps and a high fever and was told to go to the emergency room, we were SO GLAD we had that insurance. Long story short, my husband was admitted, put on IV antibiotics (he had diverticulitis, something he'd never had before, with a large abscess, which if it had burst while traveling could have proved fatal). Since then he has had 18 inches of his lower intestine surgically removed. (We never saw this coming--we are physically active and walk a mile or two each day.) We were sorry to miss our China trip. Our bags were packed and were so excited to be going. But how much worse it would have been if we had lost our $5000 too! Global Alert refunded us within a month (only recommendation: better communication during claim period.) Now we have the funds to book another trip to China if and when my husband is able to travel there. THANK YOU!!
Joan M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred Plus
The best insurance is insurance that you don't have to use. It gave us protection in case of something unexpected happening.
Richard S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Hard to review when we didn't need to file a claim. The only glitch was a considerable delay in leaving Washington on May 18. A malfunctioning bathroom on our 5:20 pm United flight to Rome, followed by a thunderstorm and then a crew timeout, meant that we did not leave until 4:00 am the next morning instead. A long night in the airport--and we lost a day of our vacation in Italy. But United sent an apology and a certificate for $120 toward a future flight, so making a claim seemed unnecessary.
Carolyn S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Fortunately, we didn't have to use the plan, but we had great piece of mind that we could be evacuated in a medical emergency from China. Secondary was the safety of our monetary investment in our trip. The cost was half the price quoted by our tour operator.
Janice H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
I guess the old saying still holds true, namely that you get what you pay for. This policy appeared to be a good value, but the coverage was less than expected. Specifically, I lost a day of touring because of a traveling companion's medical problems and expected a reimbursement for that day's loss. Instead, I was informed that no benefits would be paid. The plan apparently says that for an all-inclusive tour like we were on, pro-rata benefits are payable only if an, "entire day, including the overnight accommodations, must be missed." Although we spent our touring time in the local hospital's Emergency Room, that is not sufficient. Some of that is my fault for not reading ALL the FINE print, but what is NOT my fault is that it took 6 months for them to reject the claim. This is, therefore, not a company I would be quick to ever use again.
Jerold W. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were dissatisfied with your claim experience. The claims administrator is required to adjudicate claims based on the terms and conditions of the policy.

    We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
    Jun 05,2017
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.49)
  2. Travelex
    (4.44)
  3. GeoBlue
    (4.43)
  4. John Hancock Insurance Agency, Inc.
    (4.28)
  5. AIG Travel
    (4.27)