Travel Insurance Reviews Global Alert
Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.
Learn more about Global Alert.
The trip included a
cruise
Global Alert!
Preferred
Did not need to file a claim thankfully, but was pleased with the coverage for the price.
Christine H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Global Alert!
Preferred
I didn't need it but was happy to know that I had it if I did need it.
Marcie C. would
recommend this plan to a friend or relative.
The trip included a
cruise
Global Alert!
Preferred
Staff at Insuremytrip acted as a middleman, contacting the insurance company to facilitate some response. Insuremytrip staff were responsive and they report global alert says it should have been here last week. Mind you, it is only for a hundred odd dollars and the claim was filed months ago. The form is cumbersome and repetitive and laborious to complete, both the computerized form you have to fill out to ask to enter a claim as well as the claim itself.
Thomas M. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Global Alert!
Preferred
My wife has a mostly controlled medical condition. The reason you did not pay for our needed cancellation is, in my opinion, buried on page 12 of 14 of your policy. I'm out the money for the trip and the money I paid your company. This is not the type of policy one should buy on line.
Roy H. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Global Alert!
Preferred
I could have used my own medical plan for Alaska. I was only out of the country 2 days and someone should have recommended something cheaper. It was too costly for what I needed. Now I know differently.
HELENE S. would not
recommend this plan to a friend or relative.
-
Zac
Thank you very much for your feedback. While it is true your primary health care provider may have been able to provide coverage during the U.S. portion of your trip, the Global Alert Preferred plan you purchased is a comprehensive package plan that offers much more than medical care and provides you coverage from the moment you leave your home until the moment you return back to your home. The Global Alert Preferred policy offers Trip Cancellation, Trip Interruption, Baggage Loss, Baggage Delay, Travel Delay, Emergency Medical, Emergency Medical Evacuation, Financial Default, and a Pre-Existing Condition Waiver. Additionally, premium is typically within the range of 4-10% of the trip cost and is determined by the following factors: the length of the trip, the cost of the trip, and the ages of the travelers. For future purchases or for additional questions regarding comprehensive coverage, please feel free to contact our office at 800-487-4722 where our licensed representatives would be happy to assist you.Aug 16,2016
The trip included a
cruise
Global Alert!
Preferred
Did not need to use plan so don't know if it is a good plan.
Barbara T. would
recommend this plan to a friend or relative.
The trip included a
cruise
Global Alert!
Preferred
Did not need to file a claim so cannot rate that part of Global Alert. Prices were competitive. Medical and evacuation parts of the policy were primary coverage which is important to me. If one does not know the difference between primary and secondary coverage, they should put forth the effort to learn what it means.
Teddy R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Global Alert!
Preferred Plus
I had a medical problem which prevented me from going on my vacation. When I called Global to cancel my plan I was told I had to cancel within two weeks of my signing up. I called over a month before my trip and was shocked by the refusal to cancel my trip insurance since I was not going on my trip and would not file a claim. This is bad customer relations and I will find another trip insurer in the future.
John A. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Zac
Thank you for your feedback on the policy. We are sorry to learn that you were unable to travel. The Global Alert! Preferred Plus plan has the following refund policy:
You may cancel insurance under the Policy by giving Us or Our Administrator written notice within the first to occur of the
following: (a) 14 days from the Effective Date; or (b) Your Scheduled Departure Date. If You do this, We will refund Your
premium paid provided You have not filed a claim under the Policy.
Unfortunately, it appears that your request to cancel and refund the policy was made outside of the 14 day review period. Please call us at 800-487-4722 if you have any questions or concerns.Jun 27,2016
The trip included a
cruise
Global Alert!
Preferred
We were fortunate enough to have no health issues on our trip,but our friend had a problem and had to see the ship's Doctor. We were all relieved that we had insurance just in case.
Martha D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Global Alert!
Preferred
On a previous trip I had to file a claim which was handled quickly with no problem. No claim this trip but peace of mind knowing I had the insurance.
Sarah Ann F. would
recommend this plan to a friend or relative.
-
Carol
Thank you for sharing your comments with your fellow travelers.
Your last trip, which experienced the claim, was insured through a different provider that was also available with InsureMyTrip. However, you would have been as happy with the service and care provided by Global Alert should you have experienced another claim.May 17,2016