Travel Insurance Reviews Global Alert
Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.
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The trip included a
cruise
Global Alert!
Preferred
Although I have never needed to make a claim, I find that having trip insurance is valuable. I particularly like the cancel for any reason option because the possibility of work or family responsibilities that fall outside the customary coverages provide added insurance that I will not face a loss of my non-refundable pre-payments. The Global Alert Preferred policy provided the best combination of price and bundle of benefits among the CAR coverages that I researched.
David S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Global Alert!
Preferred
We had to file a claim. Turns out it was through a third party. We had mixed experiences with various representatives - a couple were understanding and helpful, a couple seemed completely disinterested in assisting and several average. The claim process seemed harder to get through than the two other companies I have had to file claims through in the past - but it might have been my personal difficulties causing me to see this particular claim as onerous. However, there were multiple phone calls - something not necessary with earlier claims. Ultimately, the claim was fully paid, everything we thought was covered was, but the need to have to make multiple phone calls would make me hesitate to use the company again.
Agnes W. would not
recommend this plan to a friend or relative.
17 of
17 people found this review helpful
The trip included a
cruise
Global Alert!
Preferred
Thankfully did not have to use the coverage, but had peace of mind knowing we had it should it be needed. Unfortunately, a passenger on our cruise did have to be airlifted. Although we would have preferred a little smaller premium, it was worth it knowing the coverage was there if needed.
Wilson O. would
recommend this plan to a friend or relative.
The trip included a
cruise
Global Alert!
Preferred
We did not have to file a claim on this voyage (thank goodness), but we always know that Global Alert will be there for us! :)
Timothy C. would
recommend this plan to a friend or relative.
The trip included a
cruise
Global Alert!
Preferred
We were very satisfied with the cost of the program, knowing we could have been medically evacuated home if the necessity arose.
Lois Y. would
recommend this plan to a friend or relative.
The trip included a
cruise
Global Alert!
Preferred
This was the first time getting insurance on a trip. It was comforting to know coverage was available if needed. I can't comment on how quick or effective the coverage was because thankfully it was smooth sailing with no incidents. Will buy again.
Karen G. would
recommend this plan to a friend or relative.
The trip included a
cruise
Global Alert!
Preferred
We boarded our flight in Chicago. The pilot made an announcement that upon landing in Chicago a bird flew into the engine. They needed to get a special ladder truck to inspect the engine for damage; and if there was, our flight would have to be canceled for safety sake. As we sat for about 2 hours on the ground, I thought what would we do if our flight was canceled? How does this trip insurance come into effect? This was a perfect time to check it out. I first called the Customer Service number, but there was a wait time before an agent could handle my call. I decided this was probably not the correct department to call in this situation so I hung up and called Claims. The man was very informative and knowledgeable. I was impressed even though my call was a what-if call. We had a few days before our cruise would leave so we might be inconvenienced, but not miss the most important part of our trip. There was no engine damage done, they restarted boarding, and we took off. As a special note, upon landing at LaGuardia in NYC an announcement was made to please allow passengers in the back of the plane to deplane first as they had to make a cruise. As these passengers were slowly making their way past us, we struck up a conversation. It was about 2:20 p.m., and they had to get their luggage and then travel to I think, Bayonne, NJ to board their ship scheduled to leave at 4:00 p.m. Even if we landed at our proper time of 1:20 p.m., they weren't going to make it. I don't know who booked their flight, but in today's low inventory/delayed flights world, you should arrive for a cruise at least 1 day before. I'll bet they didn't have insurance either.
Barbara D. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
Global Alert!
Preferred
You should allow me as a repeat customer to set up a profile on your site so I can more easily identify the plan (or plans) I have used in the past. This would avoid the need to start every trip from scratch.
LaMar K. would
recommend this plan to a friend or relative.
-
DebraIMT
In the near future we will be designing this feature. Thank you for the feedback.Oct 09,2012
The trip included a
cruise
Global Alert!
Preferred
Didn't need to use good to know it was there.
Barbara T. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Global Alert!
Preferred
The people at Global Alert are always helpful, courteous, and professional. We use this service everytime we travel. BRAVO!
Fedele P. would
recommend this plan to a friend or relative.