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Travel Insurance Reviews Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers who have tour rated Global Alert!
4.49 out of 5
948
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
Global Alert! Preferred
I appreciate knowing that advance medical payments came with this plan. It's one of the most important things a person should get when traveling. I've read all the horror stories online of people who went to the hospital, only to have their passports confiscated until they could pay 10's of thousands of dollars in healthcare IN ADVANCE. Your medical insurance won't pay until AFTER you are out of the hospital, so advance payments are a MUST when it comes to travel insurance.
Cindy A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
I have had this plan twice and will use it again.
Eric E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
The process was smooth and clearly explained. Obviously, since we didn't have any issues, thank God, we can't comment on how well the plan works.
Jorge M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred Plus
Peace of mind at an affordable price. Easy to purchase on-line with good informational back-up from real people, if needed. Company monitors your departure and return too with email communication. Very satisfied.
Judith W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Good coverage!
Robin G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Cannot comment on their claim settlement mechanism, as I never filed a claim.
Alexander A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
This plan offered 10x the health insurance and medical evacuation coverage than my travel agency at 1/3 less cost. I always purchase this plan through Global Alert. (I've not had to use it and hope to never have to.)
Andrea D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Glad I didn't have to use it. But isn't that is what insurance is for? Peace of mind that if something does happen you wil have help. On my river cruise one passenger did have a stroke. Had to under go surgery in a foreign country. This made me aware that if it was my wife or me, we would be covered. I can also say that InsureMyTrip.com was a great site to shop for travel insurance. Helped me make my decision based on my need. They were great with follow up and have a great band to load on your smartphone just in case you need help or need to talk with someone. Highly recommend this company. Easy to work with.
Herman E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred Plus
I never knew this type of Insurance plan existed. Unbelievably affordable, and I will use it again for every trip I take!
Kathryn D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
We filed a claim when my husband took ill while we were on vacation in South Africa. TripMate, the insurance company behind Global Alert, took a very long time to process our claim after we returned home and filed the claim. Additionally, TripMate told us the medical coverage was secondary to our health insurance when that was not the case; TripMate should have paid the hospital directly, which they did not, so we had to pay out of pocket and then recover the hospital and medical expenses. We have finally received full payment for the claim but that happened only after the folks at InsureMyTrip got involved. The Customer Care department of InsureMyTrip is wonderful and they contacted TripMate on our behalf until the claim was finally paid. If you have a problem with any policy sold by InsureMyTrip, they will stand behind it! To summarize - I do not recommend TripMate or Global Alert insurance based on our experience but I definitely do recommend InsureMyTrip.
Meryle M. would not recommend this plan to a friend or relative.
7 of 8 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We will be forwarding this review to TripMate.

    We are pleased to learn that your claim has been paid. Thank you for allowing InsureMyTrip to advocate on your behalf and assist you in getting your claim resolved. We apologize on behalf of the claims administrator for the lengthy claims process and confusion over whether the medical coverage is primary or secondary. In general, the medical expense benefit provided on comprehensive travel insurance plans is in excess of your primary health insurance.

    "If at the time of the occurrence of any Loss there is other valid and collectible insurance or indemnity in place, We shall be liable only for the excess of the amount of Loss, over the amount of such other insurance or indemnity, and applicable deductible."
    Sep 12,2015
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