The Global Alert Preferred plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt your trip due an unforeseen covered event.
I did not get to use the coverage, however, I was very satisfied with the coverage and pricing especially regarding recreational scuba diving. Contacting them by phone was also very easy and friendly as well as professional to clarify coverage for recreational diving. As mentioned I did not have a claim so I can not comment on how well a claim might be handled.
Thanks for the opportunity to comment on this service
James S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Your company provides an excellent service to travelers. We are very happy with the advice we received, and the sensible recommendations that met our needs. Thanks so much for your willingness to "be there" for the individual. We will always check with your company before booking any further trips.
THANKS!
Elizabeth Emmert, et al
Elizabeth E. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Happily, we had no claim this trip...we are repeat customers and just feel safer when we have the travel insurance. We believe that if you can't afford the travel insurance, you can't afford your trip.
Judith B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Although i came down with diarehea i self medicated since i felt using the plan would have been more complicated. Nonetheless, having the plan gave me peace of mind in case i would have suffered a more serious medical need. In the end, though, it is hard for me to evaluate the cost-effectiveness of the plan other than to say that the premium for the services that i selected seemed more reasonable than those of several other plans that i had examined.
Louis E. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I had a very difficult time speaking with a person at Global Alert--I'd call and wait on hold for 12 mintues and then be routed to a message machine. I left several messages that were not. Eventually, I did make contact, and my questions were answered. Global Alert then paid only 2/3 of the expenses I submitted. I had 3 week-long tours scheduled one after the other. The trip was interrupted early on--I had to come home and missed the first two tours, but was able to rejoin the 3rd one. Global Alert paid for the return airfare and the two cancelled tours, but denied coverage for the outbound airfare to join the 3rd tour, claiming that once I returned home, my coverage ended.
Patrice A. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you very much for submitting your review. As you know, we did assign an advocate who provided assistance in the claims process. You were able receive reimbursement for most of your expenses. However, you did not receive reimbursement for expenses incurred after the you had returned home as stated in your policy:
"When Your Coverage Ends:
Coverage is effective for the stated term shown in Your Confirmation of Benefits. In addition, Your coverage will end at 11:59 P.M. local time on the date which is the earliest of the following:
(a) the Scheduled Return Date as stated on the travel tickets;
(b) the date You return to Your origination point if prior to the Scheduled Return Date;
(c) the date You leave or change Your Covered Trip (unless due to Unforeseen and unavoidable circumstances covered
by the Policy);
(d) if You extend the return date, coverage will terminate at 11:59 P.M., local time, at Your location on the Scheduled Return Date;
(e) the date You cancel Your Covered Trip."
We thank you for bringing this to the attention of your fellow travelers and look forward to working with you in the future.
"When Your Coverage Ends:
Coverage is effective for the stated term shown in Your Confirmation of Benefits. In addition, Your coverage will end at 11:59 P.M. local time on the date which is the earliest of the following:
(a) the Scheduled Return Date as stated on the travel tickets;
(b) the date You return to Your origination point if prior to the Scheduled Return Date;
(c) the date You leave or change Your Covered Trip (unless due to Unforeseen and unavoidable circumstances covered
by the Policy);
(d) if You extend the return date, coverage will terminate at 11:59 P.M., local time, at Your location on the Scheduled Return Date;
(e) the date You cancel Your Covered Trip."
We thank you for bringing this to the attention of your fellow travelers and look forward to working with you in the future.