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Travel Insurance Reviews Global Alert Preferred

The Global Alert Preferred plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt your trip due an unforeseen covered event.

To learn more, see the Global Alert Preferred product page.

Customers who have taken a cruise rated the Global Alert! Preferred plan
4.58 out of 5
764
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
Global Alert! Preferred
We filed a claim for a medical problem. The claim was handled efficiently and fairly. We are very pleased with the insurance plan.
Veronica C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
There is no way to accurately gauge a plan unless and until you actually need to use it. This plan APPEARED, through its coverage documents, to have covered everything, but, thankfully, we didn't need to find out how well the plan really performed.
Do we have "buyers' remorse" for purchasing it? NO. Would we purchase it again? YES. Can we accurately comment on how well the plan covered us (or would have covered us) in the event that we had actually had to file a claim? NO. So, completing this survey is actually pretty pointless.
Michael B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Even though you believe that your review is "pointless", we still appreciate your taking the time to do so. We value the feedback of our customers.

    Please feel free to call Customer Care at 800-487-4722 if you have any questions. We are available weekdays from 7:00 AM to midnight EST and weekends from 9:00 AM to 9:00 PM EST.
    Jun 20,2018
The trip included a
cruise
tour
Global Alert! Preferred
I bought the plan due to having a sick relative. Otherwise, I wouldn't have bought it, because I think the price is too high for the temporary coverage which is provided. The best result was that I didn't have to use it.
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you very much for your reply.

    Comprehensive plan premiums are based on the age of the travelers, trip cost and length of trip. Although you purchased an excellent plan, you may wish to call us for your next trip since there may be plans that are more competitively priced.

    Customer Care is available weekdays from 7:00 AM to midnight EST and weekends from 9:00 AM to 9:00 PM.
    Jun 22,2018
The trip included a
cruise
Global Alert! Preferred
Fortunately we did not have a need for anything covered by the policy but it was good to know that it was there in case something would have happened. We made reservations for a cruise a long time in advance of the trip and it was good to know that if something unexpected happened we would not have been out the money for the trip.
Roberta M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Provided what we needed
Gary S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Had to cancel for medical reasons months in advance and notified hem with two MD documentations & all paperwork immediately in Jan and have finally received two checks just now (after fighting with the help of Insure My trip customer assistants to get as much of my money due (still short $75 they say they do not have to pay). They don't contact you back, they don't follow through and after hours of holding on the phone, they hang up on you and don't call back or finally get a person and they receipt script words to your questions that are the same for everything and don't answer anything you are answering. They didn't approve all charges and then gave me a little of that extra money owed and said that was it. Terrible and lie to me and treated me terrible! Did not follow their contract. Travel multiple vacations ayear and always have insurance and anytime I have gottn sick while on vacation and had medical expenses, had to cancel or anything, it was paid immediately and with no issues from other companies. DO NO USE THEM!!!! THEY DISERVE TO BE SUED AND PUT IN THEIR PLACE WHICH IS NOT ALOWWD TO DO BUSINESS ANYOE AND PAY FOR INTEREST AND SUFFERING OF ALL THE PEOPLE THEY DID NOT DO WHAT THEY WERE SUPPOSE TO OR DO IT IN A TIMELY MANNER.
Faye K. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Fortunately I didn't have to use it------but seemed like good coverage for the price------paid right away so I could get pre-existing condition waiver.....
Stewart W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Had to file a claim as was unable to travel. It took a long time and I had to insure my trip involved to finally get my refund for the trip.
Frani R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Did not file a claim so cannot comment on the quality of the claims process.
Fred S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
As a scuba diver, this coverage reasonably accepts the sport in its policies and extends all of its coverage to the insured.
Costumer service has also been professional and efficient. I have insured my last 5 trips through Global Alert! Preferred and will continue to do so.
James S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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